Digital Transformation Analyst

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Assurant with the position of Digital Transformation Analyst which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Digital Transformation Analyst below matches your qualifications.

• Data Analysis & Reporting:

• Collect, analyze, and interpret data from various data sources to generate actionable insights.

• Develop and maintain reports and dashboards to track business metrics such as average handle time (AHT), agent adoption, and expense reduction .

• Identify trends, patterns, and areas of improvement to support data-driven decision-making.

• Present findings and recommendations for process optimization and automation .

• Feature Validation and Testing:

• Validate and test newly developed digital features to ensure functionality, usability, and alignment with operational workflows.

• Track issues and collaborate with IT teams to ensure fixes and improvements are implemented effectively.

• Support post-launch monitoring of new features to assess adoption and effectiveness

• Collaboration & Process Improvement:

• Partner with IT teams, product owners, and business stakeholders to ensure data accuracy and proper system functionality.

• Support cross-functional teams in implementing new reporting capabilities and process optimizations .

• Assist in data governance and quality assurance efforts to maintain the integrity of reporting data.

Continuously seek opportunities to improve reporting processes and automate data extraction where possible.

Qualifications-

Required Qualifications:

• Education:
  • Bachelors degree or equivalent experience in a relevant field such as business, analytics, data, or a related discipline.
• Experience:
  • 2+ years of experience in data analysis, business intelligence, or reporting.
  • Hands-on experience with reporting and dashboards , including data extraction and manipulation.
  • Working knowledge of data warehouse concepts and how data flows between systems.
  • Experience in validating and testing new system features , including identifying issues, documenting findings, and collaborating on fixes
• Analytical & Business Skills:
  • Proficiency in Microsoft Office (pivot tables, advanced formulas, macros, etc.).
  • Strong problem-solving and critical-thinking skills , with the ability to interpret complex data sets and provide actionable recommendations.
  • Ability to identify trends and patterns to support business decisions
  • Detail-oriented mindset with a strong sense of curiosity for uncovering process inefficiencies.
• Soft Skills & Collaboration:
  • Excellent communication skills and storytelling skills, with the ability to present data-driven insights to both technical and non-technical stakeholders.
  • Experience working cross-functionally with IT, product teams, and business units to drive data-informed decisions
  • Comfortable in a fast-paced, evolving environment , with the ability to manage multiple priorities effectively.

Education, Certifications and Experience: Preferred

• Experience working on technology systems, IVR systems, Salesforce CRM, or other customer engagement platforms.
• Familiarity with Agile methodologies , including collaboration with product owners and development teams to implement new features.
• Understanding of APIs and system integrations , including how data flows between platforms.
• Experience analyzing contact center metrics such as AHT, agent adoption, containment, and expense reduction.
• Exposure to cloud-based data platforms and modern business intelligence tools.
Experience with Salesforce or similar CRM platforms

Any posted application deadline that is blank on a United States role is a pipeline requisition, and well continue to collect applications on an ongoing basis.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And well bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

Whats the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune Americas Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the worlds leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert Please be aware that during Assurants application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Digital Transformation Analyst job info - Assurant Buenos Aires, Buenos Aires above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Digital Transformation Analyst job info - Assurant Buenos Aires, Buenos Aires in 2025-05-05 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.