Support Specialist

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Aliancers with the position of Support Specialist which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Support Specialist below matches your qualifications.

Part Time Job

Engagement: Perm

The Role

We are looking for a Support Specialist to join our team and provide top-notch technical support to our customers. If you are a dynamic problem-solver who enjoys helping people, takes pride in providing high-quality service, and thrives in a fast-paced environment, wed love to hear from you!

Roles & Responsibilities

• Customer Support: Act as the first point of contact for customers seeking technical assistance via phone or email.
• Troubleshooting: Perform remote diagnostics, identify issues, and determine the best solutions for customer problems.
• Help Desk Ticketing: Work with a ticketing system to track and resolve customer support requests efficiently.
• System Management: Install and configure computer hardware, software, networks, printers, and scanners.
• Active Directory & Microsoft 365: Manage user accounts, permissions, and configurations within Microsoft 365 Tenant and Active Directory.
• Documentation: Maintain and update user guides, technical documentation, and training materials.
• Training & Mentorship: Coach and train junior Support Specialists.
• Inventory Management: Keep IT inventory organized and update asset records in FreshService.
• Vendor & Partner Collaboration: Engage with third-party providers for support and issue escalation.
• Client Engagement: Schedule and manage appointments with clients, ensuring all engagements are met.
• Continuous Learning: Follow the Microsoft training path provided by the Team Lead and achieve set goals.
• Team Collaboration: Attend meetings, participate in team activities, and contribute to a positive and productive work environment.

Ideal Profile

Qualifications

• Degree in Computer Science or Information Technology (preferred).
• Experience with Windows and Mac operating systems.
• Basic knowledge of Active Directory environments and Microsoft 365.
• 1+ years of experience in an IT Help Desk role.
• 2+ years of experience in a customer service role.
• Bilingual in English and French (Required).

Whats on Offer?

• Work alongside & learn from best in class talent
• Excellent career development opportunities
• Great work environment

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Support Specialist job info - Aliancers Buenos Aires, Buenos Aires above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Support Specialist job info - Aliancers Buenos Aires, Buenos Aires in 2025-05-05 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.