Customer Service Specialist - Hotel Technology Expert
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Valsoft Corporation with the position of Customer Service Specialist - Hotel Technology Expert which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Specialist - Hotel Technology Expert below matches your qualifications.
Customer Service Specialist - Hotel Technology Expert
Seekda is looking to hire a Customer Service Specialist - Hotel Technology Expert to join our team in Vienna!
Our team is composed of highly collaborative professionals with several years of successful cooperation. We bring together strong technical expertise and extensive experience in the hospitality industry, all within a calm, respectful, and solution-oriented work environment.
The daily operations of the successful Customer Service Specialist - Hotel Technology Support will be client-facing via multiple communication tools, such as tickets, phone calls, client training, and contract management. Previous experience working in the hotel industry would be highly advantageous.
We at Seekda are an energetic, innovative, and diverse team located in Vienna and remote with almost 30 colleagues. We are looking for exceptional people to come and join us. This is an exciting opportunity to work for an international business in a high-energy environment with a collaborative, smart and passionate team.
Here is a little window into our company: Seekda was acquired by Valsoft and now operates under the Aspire Software portfolio. Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsofts global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.
Our motto is “Be Humble, Stay Hungry!”
The successful candidate will live anywhere within commutable distance of our office in Vienna, working in a hybrid work model!
What your day will look like:
- Technical support as well as assistance to our customers (hotels) in all aspects of the use of the Seekda platform via telephone and e-mail
- Advising business customers on pre-sales, after-sales and distribution activities
- Lead, opportunity, and account management
- Cooperation with 2nd level product team and our developers
- Communication and collaboration with our international interface partners
- Supporting our web agency partners in the implementation and adaptation of our booking engine and its widgets
- Regular online trainings and webinars for our clients
- Other duties as reasonably directed
- Adhere to all Seekda policies
About You:
- At least a professional level of German and English, both written and verbal, is essential
- 3+ years of experience
- Good technical understanding of interface technologies and data formats (ideally from the hotel industry)
- Knowledge of standard web development tools and practice (e.g. widget integration)
- Several years of work experience in the IT environment and knowledge of its processes would be an advantage
- IBE, OTA, BAR rate and conversion are not foreign words, and Fidelio is no opera for you
- Business understanding, especially for marketing and online sales activities
- A highly professional, solution and customer-oriented way of working
- Quick comprehension
- Advantage: Experience with ticketing systems
- Advantageous: Other foreign languages (especially Italian, Spanish or French)
- Legally authorized to work in Austria
For information about Seekda, please visit our website at www.seekda.com
We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Specialist - Hotel Technology Expert job info - Valsoft Corporation Wien, W above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Specialist - Hotel Technology Expert job info - Valsoft Corporation Wien, W in 2025-04-14 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.