Onboarding Officer-Video KYC-Digital Banking Kotak 811-Regional Sales
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Kotak Mahindra with the position of Onboarding Officer-Video KYC-Digital Banking Kotak 811-Regional Sales which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Onboarding Officer-Video KYC-Digital Banking Kotak 811-Regional Sales below matches your qualifications.
Job Role:
- Video call customers to complete the Full KYC
- Verify the details submitted by the customer while opening the account and Documents submitted are matching
- Ensure VKYC is completed by the Right Party only
- Should maintain a good relationship with the customer throughout the KYC process.
- Cross-sell other banking products.
- Give complete and correct information on all the products pitched to the customer
- Take call backs in case the customer is busy and ensure the follow up is done on time
- Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
- Meet targets on conversion and Cross selling as defined from time to time.
- Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
- Adherence to Information Security norms & quality process norms.
- To be aware of and comply with any updates about the process
- Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance
Job Requirements:
- Graduate with decent English communication.
- Candidates with fluency in local languages will be an added advantage (Telegu, Kannada, Tamil, Malayalam, Marathi & Gujarati)
- Candidate should have a pleasing personality and should be presentable.
- Male Candidate should be well groomed with no visible tattoos, piercing, fancy hair colour, Formal attire which should be clean and well ironed, tie, etc.
- Female Candidate should be well groomed, decently dressed, no Tatoos/ Inks, no fancy hair colour (Streaks), and light makeover.
- Should be dedicated and display integrity.
- Willingness to learn with an attitude of continuous improvement.
- Willing to work in rotating shifts
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Onboarding Officer-Video KYC-Digital Banking Kotak 811-Regional Sales job info - Kotak Mahindra Thane, Maharashtra above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Onboarding Officer-Video KYC-Digital Banking Kotak 811-Regional Sales job info - Kotak Mahindra Thane, Maharashtra in 2025-02-04 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.