Satair - Commercial Sales Support Manager

Job Description:

Job Objectives

• Manage and drive analytical support to the Sales & Support team by pro-actively researching and analyzing commercial/market/competition data as well as presenting results and recommendations in an effective manner
• Manage and drive various assigned event tasks as well as various assigned regular reporting and administrative tasks

Job Responsibilities

• Lead and conduct various data analysis to identify gaps against AOP/Budget/Forecast potential opportunities and business drivers and make proposals on most effective means to achieve regional commercial objectives
• Participate in and contribute to the regular Budgeting and Forecasting exercises
• Track the sales development of Services and Product Lines and manage regular progress reviews with relevant stakeholders (Head Of Region, Heads Of Sales, Account Directors, Product Managers, etc.)
• Collect data from company data repositories (e.g: SAC, C4C etc),Monthly Regional Sales Reviews and other sales reports for analysis of past sales to determine trends and recommend improvement actions
• Monitor and manage the Sales Pipeline and provide regular updates and reports to Management
• Produce and present various sales reports to Management
• Manage the development and production of standardized reports and presentations
• Propose revisions to customer account distribution, customer segmentation and strategies to improve sales and customer satisfaction
• Lead the follow-up and updating of open ASCG market/sales related actions both internally and externally
• Be the lead organizer for the arrangement of internal as well as external meetings and events
• Support and contribute to the creation, development and overview of Strategy Plans, Sales Plans, Customer Account Plans etc.
• Lead the preparation for Weekly/Monthly/Quarterly reviews etc.
• Conduct research into and report to management on market developments and competition
• Manage Sales & Support team data maintenance in Satair systems as and when required
• Take minutes and register actions from Sales & Support team and other ASCG relevant meeting
• Manage the updating of Sales & Support team action trackers
• Participate in customer meetings and other relevant meetings as required

Job Requirements

• Bachelor’s degree in Marketing, Business Administration, Sales and or Finance
• Minimum of three years’ experience as a Business Analyst, a Project Manager or the alike in a commercial environment Commercial aviation background a plus
• Experience in conducting market research a plus
• Experience in driving and coordinating multiple activities and projects
• Experience and strong skills in the use of relevant IT tools specifically
• Google Workspace or Microsoft Office
• Ability to create eye catching and energy exuding presentations
• Ability to operate in, extract and analyse data from business tools, such as CRM (or ability to learn and utilise it quickly)
• Strong proficiency in written and spoken English

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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