Officer, Customer Service

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the United Overseas Bank Ltd with the position of Officer, Customer Service - United Overseas Bank Ltd which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Officer, Customer Service - United Overseas Bank Ltd below matches your qualifications. Good Luck: D

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia…...

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities
  • Ensures highest standard of service delivery to our customers.
  • Monitor and respond to incoming calls/emails/social media platform/written correspondences
  • Maintains confidentiality of the Bank’s customers and data.
  • Identifies and resolves customer issues and enquires received via calls/mail/emails/social media platforms completely, accurately within the committed turnaround time and in accordance with Contact Centre standards to ensure contact handling accuracy and operational effectiveness
  • Uses customer service and sales skills to optimize the opportunity of each customer contact.
  • Educates the customer about the Bank’s products and services and directs them toward available resources for self-help.
Job Requirements
  • Diploma in any discipline.
  • Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage.
  • Possess a positive mindset with a “CAN-DO” attitude and passion to deliver quality customer service.
  • Possess a pleasant voice, excellent comprehension, communication, interpersonal skills and work etiquette.
  • Good analytical skills; passion for working and is good in working with numbers.
  • Resourceful, proactive, results-driven, attentive to details and a good team player who likes to work in a fast-paced changing environment.
Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidates age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.



Apply now and make a difference.


Information :

  • Company : United Overseas Bank Ltd
  • Position : Officer, Customer Service
  • Location : Singapore 048624
  • Country : SG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Officer, Customer Service job info - United Overseas Bank Ltd Singapore 048624 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Officer, Customer Service job info - United Overseas Bank Ltd Singapore 048624 in 31-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 31-05-2024