Associate, Client Processing Representative I

Overview
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the worlds top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.
With over 239 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We’re seeking a future team member for the role of Associate to join our APAC Custody Trade Processing team. This role is in Singapore- Hybrid.

In this role, you’ll make an impact in the following ways:
Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis
Process transaction and sending of client instructions within stipulated SLA/deadline and in accordance with the procedure with high accuracy
Serves as the primary point of contact for internal stakeholder and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
Collaborate closely with colleagues across location to improve efficiency, address any knowledge gap and critical issues.
Identifies, investigates and resolves problems in client accounts or company records
Act as first level of escalation from team members
May be responsible for work allocation of the team, training of staff and specific supervisory review or approval actions.
Engage in projects and initiatives

To be successful in this role, we’re seeking the following:
Bachelors degree or the equivalent combination of education and experience is preferred
3-5 years of total work experience preferably in securities operation related role and at least 1-2 years performing a checker role.
Successful candidate needs to be enthusiastic, attentive to detail, flexible and have the drive to be successful while working in a dynamic and challenging environment.
Meticulous with high level of accuracy and productivity
Understand complex operational process from a front to back perspective and securities market requirements
Control focused with good understanding of operational risk impact
Able to communicate effectively across all levels and team in different location
Ability to prioritise, multi-task and work under time pressure.
Strong team player
Ability to learn quickly and take responsibility for own learning and development.
At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:
Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
Bloomberg’s Gender Equality Index (GEI)
Human Rights Campaign Foundation, 100% score Corporate Equality Index
Best Places to Work for Disability Inclusion , Disability: IN – 100% score
100 Best Workplaces for Innovators, Fast Company
CDP’s Climate Change ‘A List’
Forbes Blockchain 50

Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the worlds financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. Its the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.