Assistant Executive Housekeeper

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Assist the Executive Housekeeper in directing and maintaining the Housekeeping Department in accordance with the policies, standards and guidelines established…...


PARKROYAL on Beach Road, Singapore


Job Grade Full-time

As part of Pan Pacifc Hotels Group, PARKROYAL on Beach Road, a 346-room hotel, is perfectly located for business and leisure travellers in the city centre of downtown Singapore. Relax and enjoy world-class restaurants, shopping and business convention facilities. A stay at this wonderful Singapore hotel will always connect you to the best that Singapore has to offer and bring you unforgettable local experiences.

Our facilities include: Ginger (all-day-dining), Si Chuan Dou Hua (fine dining chinese restaurant), Club 5 (Bar), Wellness Floor (pool, spa and gym) and world-class banquet facilities with the brand new The Ballrooms

The Role

Position summary statement:

Assist the Executive Housekeeper in directing and maintaining the Housekeeping Department in accordance with the policies, standards and guidelines established by Pan Pacific Hotels Group.

Primary Responsibilities:

  • Coordinate with the Assistant Housekeepers on daily operations. Plan manpower accordingly to hotel occupancy and events, including daily allotment and OT requirements
  • Ensure that monthly training plan is done and that training attendance are submitted accurately
  • Coordinate with all relevant departments on jobs requiring interdepartmental cooperation
  • Ensure that GC/PM rooms are checked and up to hotel standards
  • Prepare weekly roster for Assistant Housekeeper, Supervisors and Room Attendants
  • Inspect areas daily – public area and rooms
  • Inspect all VIP rooms
  • Schedule and ensure that sofa, chairs and carpet are put through a cleaning programme
  • Ensure that weekly and monthly inventory is done
  • Assist with procurement processes and forecasting. Ensuring that we keep within budget and forecast is accurate
  • Coordinate with laundry contractor all laundry and linen are being returned timely and accurately
  • Coordinate with contractors on pest control, landscaping maintenance, rental of plants, floral arrangement displays.
  • Coordinate with public area cleaning contractor to ensure the daily scope of works for public area is being carried out
  • Attend meetings scheduled for Housekeeping
  • Prepare reports and compile data when necessary
  • Counsel, motivate, train and discipline associates when necessary.
  • Give recommendations for changes and processes
  • Spearhead housekeeping projects for continuous improvement

Guest Satisfaction

  • Monitor guest feedback on Trustyou. To formulate action/training plan base on feedback
  • Retrieve guest profiles and personalise guest experience
  • Meeting guest for feedback and handling guest complain where necessary

Talent Profile

  • Minimum GCE "O" Level
  • Minimum 2 years of relevant experience in Assistant Housekeeper role
  • Basic Microsoft Offices Skills
  • Possess good leadership qualities and communication skills
  • Self-motivated and able to work independently
  • Knowledge and skill in handling of cleaning machineries
  • Able to state their opinions and are open to change

How to Apply

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Information :

  • Company : Pan Pacific Hotels Group
  • Position : Assistant Executive Housekeeper
  • Location : Singapore
  • Country : SG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Assistant Executive Housekeeper job info - Pan Pacific Hotels Group Singapore above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Assistant Executive Housekeeper job info - Pan Pacific Hotels Group Singapore in 23-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 23-04-2024