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Customer Service Officer (Olvl/1yrExp/Central)

CAREERNEXUS PTE. LTD. | Singapore | SG

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the CAREERNEXUS PTE. LTD. with the position of Customer Service Officer (Olvl/1yrExp/Central) - CAREERNEXUS PTE. LTD. which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Officer (Olvl/1yrExp/Central) - CAREERNEXUS PTE. LTD. below matches your qualifications. Good Luck: D

Establish and maintain a customer-centric approach within the customer service operation, prioritising customer satisfaction while fostering positive…...

Responsibilites:

  • Establish and maintain a customer-centric approach within the customer service operation, prioritising customer satisfaction while fostering positive relationships with both customers and staff.
  • Implement and uphold customer service standards and procedures to ensure consistency and quality in service delivery.
  • Provide comprehensive customer service support to the department store, including but not limited to Goods and Service Tax Refund, Smart-Card applications, Public Announcement, and Lost and Found cases/reports.
  • Ensure prompt and efficient resolution of customer issues and concerns, prioritising customer satisfaction as the primary objective.
  • Responsively address customer inquiries, diligently follow up with necessary actions, and proficiently manage customer feedback and complaints to achieve swift resolutions.
  • Compile and analyze customer feedback and suggestions to identify opportunities for enhancing service standards and continuously improving the overall customer experience.

Requirements:

  • Minimum GCE O Level
  • At least 1 year of customer service experience for Junior role
  • Good communication and interpersonal skills
  • 5 days work week with 2 rotating off days
    • Rotating shift system, 930am to 630pm / 1240pm to 940pm (Shift allowance is provided)


Interested applicants, please write in through MyCareersFuture with detailed resume in MS Words format.




EA License Number: 23C1730




Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments




We regret that only shortlisted candidates will be notified .


Information :

  • Company : CAREERNEXUS PTE. LTD.
  • Position : Customer Service Officer (Olvl/1yrExp/Central)
  • Location : Singapore
  • Country : SG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Officer (Olvl/1yrExp/Central) job info - CAREERNEXUS PTE. LTD. Singapore above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Officer (Olvl/1yrExp/Central) job info - CAREERNEXUS PTE. LTD. Singapore in 20-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 20-04-2024

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