Social Services Associate

Established since 1987, ECON Healthcare Group celebrates more than 35 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare services in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill training centre, a chain of senior services centres, home care services, physiotherapy services and traditional Chinese medicine services. The Group also provides consultancy for the development and management of retirement living communities.

• Act as a coordinator for the admission of residents under Ministry of Health (MOH) Portable Subsidy
• Perform financial counselling for all residents under MOHs Portable Subsidy, including the preparation of estimated bill size, admission contract and other administrative matters
• Perform and monitor National Means Testing (NMTS) for portable subsidy residents and ensure the resident NMTS are valid and updated according to MOHs requirement
• Act as a resource person for the MOH ILTC portal and IRMs or all ECON Medicare Centres and Nursing Homes
• Assist and provide support to your direct supervisor in putting up application for subsidy Nursing Home for ECON private resident (private to subsidy conversion)
• Assist Home and Centre in putting up the following applications for their resident

• Shelter Home
• Day Care
• Day Rehab
• Home Modification
• Senior Mobility Fund
• Any other Home and Centre Based schemes available

• Assist the resident in putting up the applications for government schemes. Applications would include the following, and other schemes that may be available

• Interim Disability Assistance Programme for the Elderly (IDAPE)
• Eldershield Claim
• Medical Fee Exemption Card (MFEC)
• Medifund Claim etc
• Elderfund
• Careshield Life / Medishield Life
• Home Caregiver Grant
• PGDAS
• Silver support schemes encashment
• Any other financial schemes available

• Provide support to your direct supervisor in ensuring that all processes and workflows are customer focused, efficient and achieve the organizations objectives
• Identify, develop, and implement plans for area of improvement including working together with colleagues as a team within the department or from other departments in a collaborative manner
• Perform such other duties and responsibilities that may be assigned from time to time

Requirements:

• Diploma in Counselling/ Psychology or Social Services or any equivalent qualification with at least 1 year relevant working experience
• Good interpersonal and communication skills, team player
• Willing to work with people with disability
• Ability to work independently
• Ability to multi-task
• Ability to work effectively in team environment
• Possess planning, communication and interpersonal skills
• Empathetic and compassionate
• Proficient with MS Office
• Ability to work under pressure and meet tight deadline

Diploma in Counselling/ Psychology or Social Services or any equivalent qualification with at least 1 year relevant working experience