Community Support Specialist

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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Community Support Specialist - Bandlab Technologies below matches your qualifications. Good Luck: D

A passion for music is a must as is familiarity with digital audio workstations, recording techniques, and social media best practices....

Description
We are looking for a Community Support Specialist with solid communication skills and experience supporting a brand’s engagement and outreach across channels and communities.

The ideal candidate will execute community engagement, growth, and support programs across multiple brands around the world. The ability to work fast and efficiently in a dynamic, fast-paced startup environment is essential. A passion for music is a must as is familiarity with digital audio workstations, recording techniques, and social media best practices.
As a Community Support Specialist, you’ll be responsible for community engagement, moderation, and support for a passionate community of musicians around the world.
Key Responsibilities

  • Community engagement, moderation, and support
  • Provide technical expertise and solutions via Zendesk
  • Troubleshooting issues reported by users involving BandLab products
  • Drive BandLab digital ecosystem through feedback with the development team
  • Identifying support systems and processes to help users better help themselves
  • Support general Marketing activities and initiatives
  • Be an evangelist for BandLab around the world
  • Personally participate and engage users in the BandLab community building direct relationships with fans and influencers

Skills, Knowledge and Expertise
  • Proficiency in English, both written and spoken
  • Musician with knowledge and experience in professional music production
  • General technical understanding of BandLab products
  • Deep, well-demonstrated experience in online community building and social outreach
  • Strategic thinker with strong leadership, management, and communication skills
  • Able to make critical decisions under time constraints and a full workload
  • Able to work on weekends
  • Able to travel as needed
  • Ability to take on new roles, assignments and responsibilities as needed
  • Strong writer with positive and personable communication skills

Location and Benefits
We are a diverse and distributed team, where some roles are tied to particular regions or time zones to ensure effective connection and collaboration during work hours. This role is open to candidates located anywhere in Mexico.

Benefits:
  • Health insurance
  • Teleworking allowance
  • Paid annual leave, paid sick leave and Christmas bonus

About BandLab Technologies BandLab Technologies is a company that designs and develops innovative tools and services for the next generation of music creators: global social music creation network BandLab, digital audio workstation Cakewalk, artist services platform ReverbNation and beat marketplace Airbit.
A division of Singapore-based Caldecott Music Group, which also owns Vista Musical Instruments and NME Networks, the company’s mission is to break down the technical, geographical and creative barriers for musicians and fans worldwide.
BandLab is the flagship product of BandLab Technologies, and a leading social music creation network with a global reach of over 100 million users and growing. Its cross-platform creative ecosystem offers everything from a next-generation digital audio workstation, to an advanced suite of creator tools and features, to niche artist services. BandLab empowers creators to make music and share their creative process with creators and fans on an unprecedented level.

Diversity and Inclusion:
BandLab Technologies commits to fostering diversity and inclusion in all that we do. Regardless of race, gender identity, sexual orientation, disability, religion or any other status protected by law, we offer applicants the equal opportunity to join, belong and flourish in our company.

Information :

  • Company : Bandlab Technologies
  • Position : Community Support Specialist
  • Location : Remote
  • Country : SG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Community Support Specialist job info - Bandlab Technologies Remote above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Community Support Specialist job info - Bandlab Technologies Remote in 31-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 31-05-2024