Guest Experience & Retail Assistant, Operations
Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the SCB Science Centre Board with the position of Guest Experience & Retail Assistant, Operations - SCB Science Centre Board which was opened this.
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In this role, you will serve as the ambassador for the Science Centre and its attractions, ensuring seamless and profitable frontline operations, including…...
We are seeking a dynamic candidate to join our Operations Department as a Guest Experience & Retail Assistant. In this role, you will serve as the ambassador for the Science Centre and its attractions, ensuring seamless and profitable frontline operations, including admission and ticketing procedures, guest and retail services, and exhibit operations.
Essential Job Functions
As a Guest Experience & Retail Assistant, you will play a crucial role in upholding our commitment to customer satisfaction. Collaborating closely with team members, departments, and external partners, you will ensure a smooth and enjoyable visitor experience. Your contribution will be instrumental in creating an inclusive and welcoming environment for all visitors.
Your responsibilities will include providing frontline services such as admission, ticketing, guest assistance, and retail services using electronic sales systems. This involves offering guidance on products and services, facilitating exhibit interaction, and managing stock control and merchandise display. Additionally, you will handle sales proceeds, daily account closing, address guest inquiries, apply digital technology to enhance the visitor experience, enforce safety rules, and provide first-level service assistance and recovery.
You will also be responsible for maintaining health and safety standards, escalating incidents, and supporting emergency response procedures. Furthermore, you will guide interns/temporary staff, evaluate their performance, and oversee inventory, procurement, and sourcing/purchasing of supplies and equipment for the department’s operations.
Requirements
The ideal candidate should possess good knowledge in Attractions, Retail Operations, or Tourism Services. Relevant working experience in related Attractions or Retail operations will be advantageous.
A strong service mindset and enjoyment in interacting with people are essential for this role. Candidates should have a cheerful disposition, be organized, and demonstrate meticulousness with numbers. Due to the operational nature of the work, flexibility in working schedule, including evenings, weekends, and public holidays, is required.
Only shortlisted applicants will be notified.
Information :
- Company : SCB Science Centre Board
- Position : Guest Experience & Retail Assistant, Operations
- Location : Singapore
- Country : SG
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Guest Experience & Retail Assistant, Operations job info - SCB Science Centre Board Singapore above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Guest Experience & Retail Assistant, Operations job info - SCB Science Centre Board Singapore in 17-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.
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Post Date : 17-04-2024
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