Help Desk Specialist Associate - Office (Singapore)

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Akamai with the position of Help Desk Specialist Associate - Office (Singapore) - Akamai which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Help Desk Specialist Associate - Office (Singapore) - Akamai below matches your qualifications. Good Luck: D

Would you like to collaborate with teams to deliver world-class customer service? Do you enjoy working with customers to solve complex technical problems?…...

Would you like to collaborate with teams to deliver world-class customer service?

Do you enjoy working with customers to solve complex technical problems?

Join our global Solution Center

Our Solution Center staff are experts at creating winning customer experiences in-person or at one of our 18 Global Solution Centers. We utilize support methods through phone, live chat, ticketing, and employee self-service options. We work collaboratively with colleagues around the globe to craft and deliver solutions to our customers.

Become a trusted advisor to customers

As an Associate Helpdesk Specialist, you will be part of Enterprise Infrastructure Services. We evaluate, customize, build, and support products and tools to manage IT infrastructure and scale its operations

As an Associate Help Desk Specialist, you will be responsible for:

  • Providing world-class support to customers customers in-person at Solution Centers and over live chat, ticket and phone channels
  • Providing support to peers in order to craft the best solution for our global customers
  • Being able to utilize resources and hunt down solutions to complex problems
  • Working with Senior Solution Specialists on presenting complete solutions to our customers technical and functional needs
  • Ensuring accurate and secure inventory management practices are followed to ensure compliance
  • Providing actionable and in-the-moment feedback to your teammates to improve our
    quality of service delivered

Do what you love

To be successful in this role you will:

  • Have a Degree and good experience in a Help Desk, Service Desk or customer-facing environment
  • Demonstrate knowledge of software and hardware troubleshooting, upgrading and repairing; desktops, laptops, and associated hardware
  • Be naturally curious, passionate about problem solving and constantly adapting and learning new things
  • Be able to maintain a clean, safe, and efficient workspace both back and front of house
  • Show a genuine passion for outstanding customer service
  • Be able to re-prioritize and adapt to a fast-moving environment
  • Demonstrate great time management skills

Work in a way that works for you

FlexBase, Akamais Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health
  • Your finances
  • Your family
  • Your time at work
  • Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the worlds most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Information :

  • Company : Akamai
  • Position : Help Desk Specialist Associate - Office (Singapore)
  • Location : Remote in Singapore
  • Country : SG

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Help Desk Specialist Associate - Office (Singapore) job info - Akamai Remote in Singapore above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Help Desk Specialist Associate - Office (Singapore) job info - Akamai Remote in Singapore in 29-05-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

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Post Date : 29-05-2024