Service & Repair Engineer, SEA

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Job Summary

• Responsible for technical service and repair issues
• Provide onsite customer support
• Repairs, tests, commission and maintains equipment
• Ensure compliance and proper documentation in accordance with all local established policies, procedures and regulations
• Responsible for corrective and preventive maintenance
• Inspects equipment performance to verify their efficiency, investigates and initiates corrective actions to ensure equipment quality and reliability

Job Description

• Using various strategies and tools to provide effective solutions to customers concerns.
• Communicate with clients, engineers, and other technicians to ensure that services are delivered effectively.
• Promptly following up on service requests and providing customer feedback.
• Monitor equipment performance and developing preventative maintenance measures.
• Conduct quality assurance and safety checks on all equipment.
• Deliver demonstrations to ensure that customers are educated on safe and effective equipment use.
• Provide recommendations about new features and product improvements.
• Monitor inventory and reordering materials when needed.
• Conduct training and refresher workshops to distributors.
• Writing reports and presenting findings to country business leaders on a regular basis.

Preferred Requirements

• Diploma or Bachelor’s Degree in Electrical/Electronics Engineering
• Minimum 5 years’ relevant work experience, preferably in Medical Device industry
• Strong in technical service and repair
• Good interpersonal and communication skills
• Meticulous and service-oriented
• Able to travel oversea occasionally to provide technical support to customers and distributors

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers