Client Success Specialist | Closet America
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Closet America with the position of Client Success Specialist | Closet America which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Client Success Specialist | Closet America below matches your qualifications.
Do you have a passion for delivering supreme customer service? Do you enjoy making a customer’s day by troubleshooting and resolving their concerns? Does leading and developing a team into their full potential excite you? Then look no further than a career here with Closet America!
We are experiencing tremendous growth and are seeking an outstanding indiual to join our Customer Success team! We offer p training, on-going professional development, and a full benefits package.
We are searching for a full-time Customer Service Team Lead to join our team of Customer Service Representatives with the goal of proing world-class customer service, ensuring that customers concerns are addressed and resolved in an appropriate and timely fashion.
WHAT WE RE LOOKING FOR:
˙ Education and Experience: Customer service experience; 1-3 years of supervisory experience in customer service or retail environment. Project management experience is preferred, not mandatory.
WHAT YOU LL DO:
˙ Maintain all necessary updates for projects in CRM; any correspondence between designer and client must be maintained as well as themunication from corporate to client.
˙ Respond to customer inquiries and proe follow-up to ensure that customer issues are handled and resolved appropriately.
˙ Schedule installations and services for customers and ensure that all appointments are confirmed.
˙ Respond to inquiries and call-ins from project managers and installers.
˙ Maintain and track Customer Service call lists within Closet America gelines.
˙ Evaluate, distribute, and schedule service-related appointments.
˙ Identify installation specifications by reviewing factors such as project size and site requirements andmunicate resource needs to appropriate departments.
˙ Assist in the ongoing training and development of the Customer Service team.
˙ Process daily job reports and distribute them to the necessary parties.
˙ Assist in resolving escalated customer concerns.
WHAT WOULD MAKE YOU SUCCESFUL:
˙ Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
˙ Influence/Persuasion – Ability to gain support andmitment from others; use subtle strategies to influence others.
˙ Accuracy - Ability to perform work accurately and thoroughly.
˙ Organized - Possessing the trait of being organized or following a systematic method of performing a task.
˙ Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
˙ Professionalism – Conduct and appearance are professional and topany standards and policies.
˙ Communication - Presents oneself clearly and articulately when speaking assuring that others fullyprehend the intended message.
˙ Flexibility – Be open to new challenges that align with immediate business needs.
˙ Positivity – Ability to review customer challenges as opportunities to “wow” someone today!
BENEFITS
˙ $24 per hour
˙ Medical/Dental/Vision plans w/ HSA
˙ 401(k) withpany matching vesting
˙ P time off (PTO) and Ppany hoays
˙ Referral bonuses upon successful employee referral
˙ Employee purchase discount
Closet America proes equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, gics, protected veteran status, sexual orientation, genderentity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- P time off
- Vision insurance
Schedule:
- Monday to Fay
Ability tomute/relocate:
- Hyattsville, MD 20785: Reliablymute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Client Success Specialist | Closet America job info - Closet America Hyattsville, MD 20785 above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Client Success Specialist | Closet America job info - Closet America Hyattsville, MD 20785 in 28-12-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.