Accounting Customer Service Accountant

University of Michigan

New Hired from University of Michigan

Job Description:

If this job matches your qualifications, please send your application directly through our latest Job site in Ann Arbor, MI. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the University of Michigan who are looking for potential candidates to work. Good job information Accounting Customer Service Accountant below matches your qualifications.

How to Apply

A cover letter is optional for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.


The Accounting Customer Service (ACS) Accountant works as a part of a collaborative team of fellow Accountants and Associates. Reporting to the Accounting Supervisor, each Accountant is responsible for processing a wide range of accounting transactions requested by internal customers and business partners and completing other monthly accounting duties as assigned. These responsibilities are expected to be delivered with excellent customer service and a high degree of accuracy and quality.

Note: This is a one year term-limited position.

Who We Are

The University of Michigan Shared Services Center (U of M SSC) is a customer service organization focused on providing user-friendly and cost effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers through consistent processes and enabling technology.


  • Knowledge of and the ability to adhere to University of Michigan policies and procedures
  • Apply understanding of accounting principles, university policies, and the unique characteristics of governmental fund accounting in a University setting
  • Review or prepare journal entries for proper chartfield (chart of accounts) utilization, appropriate application of university accounting principles and sponsor rules and regulations which vary with each of the university’s fund types
  • Analyze financial transactions and/or chartfields for unusual or improper activities and suggest alternate options
  • Initiate the opening of chart of account (chartfield) combinations for projects, short codes, and programs
  • Provide exceptional customer service to the university’s schools, colleges, and units
    • Via TDx ticketing system, Telephone, and email
  • Provide the University community with consultation related to recording of journal entries, chartfield structure, and general university accounting policy and procedures
  • Assist with month and year-end close of the Accounts Payable sub-ledger and the General Ledger
  • Actively use Business Objects and PeopleSoft queries to complete daily responsibilities
  • Opportunity to lead introductory accounting training to the university community
  • Embrace LEAN principles in support of a continuous improvement culture
  • Other duties and projects as assigned

Required Qualifications*


  • Bachelor’s degree in Business Administration with a major in Accounting


  • Working knowledge of Accounting principles, processes, and systems
  • Demonstrated ability to deliver excellent customer service
  • Effective written and verbal communication skills
  • Ability to embrace change and be flexible with potential process changes
  • Ability to work effectively in a team environment and build relationships in the workplace
  • Ability to work efficiently, and accurately with strong attention to detail
  • Experience with identifying process improvements in daily work, and taking initiative to implement the recommended action
  • Proficiency with Microsoft Office (Word and Excel), database queries, and Google software
  • Demonstrated ability to multitask and prioritize throughout the workday

Desired Qualifications*

  • Minimum 2 years of prior University of Michigan accounting experience

Work Schedule

Please note that this position works primarily remotely. Going forward the position may be up to 95% remote and the candidate must live within a reasonable commuting distance from Ann Arbor.

Additional Information

The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website:

We offer our employees an extensive total compensation package including competitive pay, a two-for-one retirement contribution, a variety of health insurance options, and a generous vacation plan. In addition, there are seven paid holidays and four paid season days.

Shared Services Center seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.

Note: Candidates for this position must be legally authorized to work in the United States. Visa sponsorship is not available for this position.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

Job Opening ID


Working Title

Accounting Customer Service Accountant

Job Title

Accountant Intermediate

Work Location

Ann Arbor Campus

Ann Arbor, MI

Full/Part Time




FLSA Status


Organizational Group

Shared Services Ctr


Shared Services Center – FIN

Posting Begin/End Date

3/22/2023 – 3/29/2023


$51,000.00 –

Career Interest


How To Apply :

After reading and knowing the criteria and minimum qualification requirements that have been explained from the job info Accounting Customer Service Accountant in the office Ann Arbor, MI above, then the jobseeker who feels that he has not met requirements include education, age, etc. and are really interested in the latest job vacancy Full-time above, it should be as soon as possible to complete and compile a job application file such as a job application letter, CV or curriculum vitae and transcripts and other complements as described above, in order to register and participate in the admission selection for new employees at the company in question, sent via the link below.

Other Information :

  • Country : US

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