California State University
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Job ID: 524871
Admission Eligibility Unit Lead (Student Services Professional IV)
March 22, 2023
Open until filled
In consultation with management, the Admission Eligibility Unit Lead is responsible for setting goals, objectives, defining priorities, and monitoring workflow for the Admissions Eligibility Unit to ensure all tasks are completed by established deadlines. Additional responsibilities include working closely with the admission processing team to reconcile application errors, data clean up, transcript and test score processing.
The Admission Eligibility Unit Lead will oversee the staff training, coordinating time-off requests, preparing performance evaluations, analysis of tasks and developing written procedures, compiling data, preparing department reports, and proposing enhancements to the Student Information System, PeopleSoft/Campus Solutions. The Admission Eligibility Lead will have frequent interpersonal contacts with students, parents, faculty, staff, administrators, and the public. This position exercises a high level of advising and counseling skills and a comprehensive knowledge of Enrollment Services procedures in support of university goals.
This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position. This position is designated exempt under FLSA and is not eligible for overtime compensation. Standard SDSU work hours are Monday – Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
The individual hired into this role will work on campus at SDSU in San Diego.
Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Class Schedule, and Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation.
The Office of Admissions is organized into the following areas: Admissions Processing Unit, Freshmen Admission, Transfer Admission, Graduate Admission and Specialized Admission (Athletes & International).
The function of the Admissions Eligibility Unit (AEU) is to perform various tasks related to the admission review of approximately 80,000 first-time freshmen applications to determine CSU admission eligibility. AEU is also responsible for evaluating high school transcripts and test scores throughout the admission process to calculate grade point averages and verify admission eligibility. AEU also determines residency status of all undergraduate applicants.
Education and Experience
Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.
Possession of the required knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. A master’s degree in Counseling, Clinical Psychology, Social Work, or a job‑related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job‑related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.
- Experience interpreting and effectively explaining academic policies governing a public or private university.
- Strong communication skills including experience providing presentations to small and large groups.
- Experience with MS Office Suite (i.e., Word, Excel, Outlook, PowerPoint).
- Experience with supervising or leading a team.
- Master’s degree preferred.
- Experience in the development, maintenance, and /or implementation of automated admission processes.
- Management skills including team leadership, strategic workload management, and project management.
- Proven ability to interpret admission policies, developing and implementing policies and applying them to admission processes and program requirements, as well as individual cases.
- Comprehensive working knowledge of admissions operations with specific expertise in admissions processing.
- Strong communication skills and the ability to communicate effectively at all levels of the organization, including faculty, staff, and students.
- Strong analytical and evaluative skills to handle a variety of complex problem-solving tasks.
Compensation and Benefits
Starting salary upon appointment is not expected to exceed $5,732 per month.
Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.
San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here.
CSU Classification Salary Range: $5,732 – $8,176 per month.
Diversity and Community at SDSU
At SDSU, our diversity gives us power and benefits every single member of our community.
Principles of Community
At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.
SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.
Initial review of the required application materials, including cover letters and resumes, will begin on April 5, 2023. To receive full consideration, apply by April 4, 2023. The position will remain open until filled.
CSU Vaccine Policy: The California State University has established a policy requiring faculty, staff, and students accessing campus facilities to be immunized against SARS-CoV-2, the virus that causes COVID-19. To access the SDSU campus, you must be fully up to date with your COVID-19 vaccinations, including a booster if you are eligible for one, or request a medical, religious, or off campus exemption, as applicable.
The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person’s identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.
SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Michelle Puentes a firstname.lastname@example.org.
How To Apply :
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Other Information :
- Country : US
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