Customer Service / Clerical

Wheels, Inc.

New Hired from Wheels, Inc.

Job Description:

If this job matches your qualifications, please send your application directly through our latest Job site in Hybrid remote in Des Plaines, IL. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Wheels, Inc. who are looking for potential candidates to work. Good job information Customer Service / Clerical below matches your qualifications.

Job description

Out of Stock Delivery ExpeditorAdditional Job ProfilesJob DescriptionJob Overview

By utilizing various communication methods and follow-up tools both internally and externally, ensure out of stock vehicles are delivered to end users road ready and as quickly as possible. The position requires strong verbal and written communication skills, strong excel skills, close attention to detail, outstanding organizational skills, and an excellent understanding of departmental interdependencies and the various operating systems across the organization. When issues arise, the employee is expected to escalate to the appropriate operating area and follow through to resolution.

Key Responsibilities

Following up on factory order deliveries with our partner dealerships.Improve customer satisfaction by identifying and addressing issues proactively and escalating as necessary.Meticulously maintain data and notes internally to ensure customer reporting is clear and easy to understandSupport department KPI’s and initiatives around delivery date follow-up for both Out of Stock and factory ordersUse reports and dashboards to proactively identify exceptions and potential issuesDevelop and maintain strong working relationships both internally and externallyWork directly with the various dealer contacts to resolve all delivery related issues, following thru to completion.Assist with special projects as necessaryProvide expertise to IT in creating new applications as well as enhancing existing applications by assisting with with rule development, formatting and testingContinually look for ways to improve departmental processes through enhancements and creation of new applicationsDevelop communications for internal and external customers that are easily understoodBack up and support team membersProvide training for new employees and the client contact areasAssist and support the VOA departmentOther duties as assigned

Job Type: Full-time

Pay: From $20.00 per hour


  • 8 hour shift

Ability to commute/relocate:

  • Des Plaines, IL: Reliably commute or planning to relocate before starting work (Required)


  • Customer service: 2 years (Preferred)

Work Location: Hybrid remote in Des Plaines, IL

How To Apply :

After reading and knowing the criteria and minimum qualification requirements that have been explained from the job info Customer Service / Clerical in the office Hybrid remote in Des Plaines, IL above, then the jobseeker who feels that he has not met requirements include education, age, etc. and are really interested in the latest job vacancy Full-time above, it should be as soon as possible to complete and compile a job application file such as a job application letter, CV or curriculum vitae and transcripts and other complements as described above, in order to register and participate in the admission selection for new employees at the company in question, sent via the link below.

Other Information :

  • Country : US

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