Patient Service Representative- Front Desk- Clinic

Intermountain Healthcare

New Hired from Intermountain Healthcare

Job Description:

If this job matches your qualifications, please send your application directly through our latest Job site in Saint George, UT. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Intermountain Healthcare who are looking for potential candidates to work. Good job information Patient Service Representative- Front Desk- Clinic below matches your qualifications.

Job Description:

No Summary Available

Job Essentials You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who embody Intermountain’s values and focus on establishing collaborative relationships with patients and fellow caregivers (employees) to deliver the highest level of customer/patient satisfaction. You ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, as well as verifying information supplied by patients. Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Typical patient services task includes: Efficiently updates and verifies patient demographics, insurance and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Thoughtfully directs patients on next steps and informs patients about delays and wait times. Promptly schedules appointments utilizing provider templates and scheduling guidelines. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments. Supports administrative function of the clinic in working reports, addressing patient concerns, and performing paperwork. Willingly coordinates with other care teams and other employees to provide a seamless experience for patients. Completes training and pass-off requirements. Minimum Qualifications

  • Six months of customer service experience involving interactions with customers.
  • Demonstrated basic computer skills involving word processing and data entry.
  • Professional manner and strong interpersonal and communication skills.

Preferred Qualifications

  • One year of customer service experience, especially in a Hospital or Medical Office.
  • Problem solving ability, analytical skills, self-motivated and able to work well in a clinic environment.
  • Demonstrate excellent verbal and written communications skills.

Physical Requirements:

  • Interact with others requiring the employee to communicate information.
  • Operate computers and other office equipment requiring the ability to move fingers and hands.
  • See and read computer monitors and documents.
  • Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.


St George Regional Hospital

Work City:

St George

Work State:


Scheduled Weekly Hours:


The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$17.00 – $22.10

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package and our commitment to diversity, equity, and inclusion .

How To Apply :

After reading and knowing the criteria and minimum qualification requirements that have been explained from the job info Patient Service Representative- Front Desk- Clinic in the office Saint George, UT above, then the jobseeker who feels that he has not met requirements include education, age, etc. and are really interested in the latest job vacancy Part-time above, it should be as soon as possible to complete and compile a job application file such as a job application letter, CV or curriculum vitae and transcripts and other complements as described above, in order to register and participate in the admission selection for new employees at the company in question, sent via the link below.

Other Information :

  • Country : US

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