SY23-24 EXTRA HOURS VACANCY NOTICE # 0506: Family Worker – Students in Temporary Housing (STH) Summer 2023 (Office of Community Schools)

NYC Department of Education

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Job Description:

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SY23-24 EXTRA HOURS VACANCY NOTICE # 0506: Family Worker – Students in Temporary Housing (STH) Summer 2023 (Office of Community Schools)

    Posted Date: May 18, 2023 Deadline: Jun 30, 2023

Job Details

(CONTINGENT UPON FUNDING AVAILABILITY AND PROGRAMMATIC APPROVAL; this position is subject to budget approval and availability and may be withdrawn at any time)


Family Worker – Students in Temporary Housing (STH)

(Up to 50 positions)


Office of Community Schools

Students in Temporary Housing Program


Current NYC Department of Education Family Worker in a DHS shelter location, supported through Students in Temporary Housing in the Office of Community Schools. Must have at least a High School Diploma and satisfactory service for two previous years.


  • Strong relationship management skills, particularly with students and families affected by homelessness, as well as DHS shelter staff
  • Experience providing training, coaching and support, including shadowing
  • Ability to effectively refer students and families to public benefits and other supports
  • Proficiency with ATS system, Insight and Student Profile, including the ability to obtain and monitor information regarding student attendance
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Office and Google Applications, including Outlook, Word, Excel, PowerBi, Google Drive.


  • Greet and engage STH families and students as they enter the shelter, conduct intake interviews, share essential information about educational rights and resources, and maintain ongoing communication with the family to ensure delivery of support. This work will be completed in person
  • Support STH students and families with return to school planning
  • Resolve escalated student or family challenges, particularly regarding student transportation, school placement and registration, mid-year transfers, documentation of housing status, distribution of learning supplies and other related issues.
  • Serve as a liaison for families and students with shelter-based staff, school administrators, guidance counselor(s), attendance teacher(s), Community Coordinator(s),Bridging the Gap Social Workers, Community School Director(s), the Office of Pupil Transportation, and other support personnel, facilitating referral to school- and shelter-based supports (e.g., access to public benefits, attendance improvement and academic achievement, mental health supports, and other needed services).
  • Use data regarding chronic absenteeism and academic success to coordinate tailored, data-driven, culturally relevant, trauma-informed strategies and supports for children and families. Record and monitor information regarding interventions and referrals.
  • Provide information for school-, hotel- and shelter-based staff on promising practices to support and refer students and families to services and resources.
  • Conduct shelter, hotel or school site visits with families to share information about important services and supports and ensure that necessities (e.g., school materials, transportation and supplementary educational services) are readily available.
  • Distribute and track emergency MetroCards given to parents to accompany their children to school, support parents with getting Metrocards at their child’s school
  • Facilitate training and presentations to families living in shelters so families are aware of available resources.


July 10 2023 – Aug 18th 2023

4 days (28 hours) per week, Monday – Friday; No school holidays.

Hours up to, but not limited to the approximate number of hours listed. Additional hours may be granted upon the approval of the hiring manager.


Extra Hours rates as per the relevant union/organization of the advertised title (Collective Bargaining Agreement). Contingent upon funding availability and programmatic approval.


1) Online Application and Application Form OP175 (Available in schools) include:

2) Cover Letter & Resume (Include vacancy circular number and indicate what borough you would like to work in on your resume)

3) Send by 6/30/23 to – (Put “Family Worker” and Vacancy Circular number in the subject line)


If you have any questions about this activity, please e-mail

Please visit the New York City Department of Education website for more information on per session opportunities:

An Equal Opportunity Employer M/F/D

The Department of Education of the City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment upon any legally protected status or protected characteristic, including but not limited to an individual’s actual or perceived sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or pregnancy. For more information, please refer to the DOE Non-Discrimination Policy.

How To Apply :

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  • Country : US

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