Zoological Manager


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Description of Work Recruitment Salary: $39,671 - $61,000 (This is a range. Selected candidate's salary will be determined within this range based on qualifications, equity, and funding at the time of hire.) This position is located at:4401 Zoo Parkway Asheboro, NC 27205

Primary Purpose of this Position: The North Carolina Zoo is recruiting for a Zoological Manager. The Zoo is in a period of growth and expansion, and these are new positions within the Animal Care team reporting directly to each respective Area Animal Curator. Zoological Managers will be responsible for directly supervising Animal Management Supervisors and their associated teams/facilities and will be integral in operations to maintain/improve animal health and welfare and support zoo wide initiatives.. Key Responsibilities:

  • Daily management of area supervisors and their respective work units. Ensures the health and behavioral conditions of the animals in supervised facilities and maintaining animal populations that exceed AZA and USDA standards.
  • Collaborates with animal managers to establish standards and standard operating policies, procedures, and practices for animal care and provides implementation guidance to promote good physical and behavioral health and high-quality care.
  • Provides support/assistance to Animal Management Supervisors and their teams in identifying and prioritizing animal care issues and problems and assisting in work unit problem identification and problem solving.
  • Identifies priority research needs for collection animals and facilities under their direction. Coordinates scientific research needs with Zoo's Conservation, Education, and Science team and assists in implementation to improve animal welfare.
  • Facilitates communications between Area Supervisors, Animal Curators, Veterinary staff, and other zoo personnel for information exchange for the improvement of zoo wide programs in animal health/welfare, staff development, zoo operation, and guest experience.
  • Mentors, develops, and provides leadership for Area Supervisors and their teams in the progressive evolution of animal management, husbandry, team development, and the operation and upkeep of facilities.
  • Recruits and hires qualified personnel and oversees/assists with hiring of staff, including temporary keepers and work-based students or interns as needed. Assists Supervisors in the setting of overall performance standards, establishing annual goals for work units, and development of individual work plans.
  • Leads process for job safety analysis and risk analysis procedures, accident investigations for managed areas and institute preventative or corrective measures.
  • Involvement in professional, conservation, research, of Zoo and AZA programs and committees. Conduct written and oral informal public presentations
  • Assists Curators and contributes to planning and design of new animal exhibits and facilities. Review concept drawings, schematic documents, design development documents, and construction documents; participates in design teams; coordinates contractor work.
  • Coordinates specimen acquisition & disposition transport and in-park animal transfers.
  • Develops a strong cohesive work unit that continually strives to improve animal welfare, behavior management, guest experience, and contributes to the overall understanding of the zoo's animal populations and the in situ and ex situ needs of the species.
  • Facilitates a culture of open communication/collaboration and a solution-oriented approach.
Position/Physical Requirements:
  • Job offer is contingent upon passing a pre-employment screen conducted by assigned provider.
  • Required to participate in the zoo's occupational health program due to potential exposure to zoonosis.
  • Must be able to work a rotating schedule that involves working weekends, holidays and after regular work shifts.
  • Position is considered "Essential/Mandatory Staff" requiring work on adverse weather days and during zoo emergencies.
  • Must train, qualify, and serve on emergency response team as Weapons team member and as Capture Coordinator or Rescue Coordinator as assigned for emergencies including dangerous/deadly species.
  • Must be able to capture, handle and restrain live exotic and potentially dangerous animals and use associated capture equipment.
  • Must be able to lift up to 50 lbs., have good physical agility, strength, vision, and hearing, and the ability to perform strenuous physical work in extremes of weather and challenging physical environments with or without an accommodation.
  • Must meet DNCR Fleet Safety Guidelines and have ability to obtain and maintain a valid driver's license issued from within the United States or be able to obtain one within 90 days of employment.
  • Must be able to train/achieve certifications in skills relevant to the position, such as: marksmanship biannually for role on the Zoo's Weapons Team.
  • Must have strong people skills and be able to effectively communicate both orally and in writing with zoo staff and the public.
Please visit our website at www.nczoo.org for more information. Knowledge, Skills and Abilities / Competencies To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Qualified candidates must have or be able to:
  • Demonstrated experience managing Avian, Herps/Amphibia/Fish/Invertebrates, and/or Mammal taxa (primates, carnivores) at an AZA accredited zoo, sanctuary setting or related facility.
  • Proven knowledge of industry standard husbandry techniques, biology, animal anatomy, physiology, ecology, behavior, and/or safe practices around dangerous animals gained from working at an AZA accredited zoo, sanctuary setting or related facility.
  • Demonstrated experience in the assessment of an animal program for the improvements in staff development, animal management, and/or guest experience.
Management Preference:
  • Supervisory experience.
Minimum Education and Experience Requirements Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. Bachelor's degree in biology, zoology, or science curriculum related to the area of expertise from an appropriately accredited institution, AND two-years' experience in specialty area: a Master's degree in a natural science area may be substituted for experience; OR an equivalent combination of education and experience. Supplemental and Contact Information

Division Information:

The North Carolina Zoo exists for the enjoyment, education, and inspiration of all of North Carolina's citizens and visitors to the zoo. The mission of the zoo is to encourage the understanding of and commitment to the conservation of the world's wildlife and wild places through the recognition of the interdependence of people and nature. The Zoo displays, conserves and protects representative examples of natural beauty, plant and animal species and ecological features of the North American and African regions of the world through the presentation of live animal exhibits from these regions.

Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history by expanding engagement with diverse individuals and communities.

Agency Description:

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department's vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!

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The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.

We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.

Application Process Please watch our video here that walks you through each step of the application process.

Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted. Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.

Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.

If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.

Degree/College Credit Verification

Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.

Veteran's and National Guard Preference

Applicants seeking Veteran's Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.

Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Employment EligibilityIt is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

NEOGOV Technical Assistance

If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ's information on the website. If you are still experiencing technical issues with your application, please call the NEOGOV Help Line at 855-524-5627.

CONTACT INFORMATION: N.C. Department of Natural and Cultural Resources North Carolina Zoo Cami Bunting 4401 Zoo Parkway, Asheboro, NC 27205 Phone: 336-879-7312 employment@dncr.nc.gov

NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Zoological Manager job info - State of North Carolina Randolph County, NC above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Zoological Manager job info - State of North Carolina Randolph County, NC in 2025-03-07 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.


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