Customer Service Specialist

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Good Sam Enterprises, LLC with the position of Customer Service Specialist which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Specialist below matches your qualifications.

Job Description

Job Duties:

• Provide Concierge-Level service to Good Sam members, handling a wide variety of inquiries regarding Good Sam's multiple and varied products and services
• Field inbound calls, emails and/or chats to assist with customer resolution within the parameters of defined business rules and standard operational procedures
• Strive to retain customer business when members call to cancel existing services
• Utilize a windows-based computer system to navigate, internal customer management systems as well as company websites and Microsoft communication tools including Outlook and Teams
• Handle calls for additional products and services as needed
• Perform other duties as assigned Essential

Job Skills:

• Strong communication and problem-solving skills and can make quick decisions in a high paced environment
• Exemplary customer service phone skills including de-escalation, call control, and one-call resolution
• Fundamental computer skills including website navigation and typing
• Basic writing, spelling and grammar skills necessary to draft fax, e-mail, or written correspondence to customers, other team members and company Managers
• Ability and desire to learn camping and RV product line in customer centric, sales-focused environment
• Past professional experience and employment history (has maintained long-term employment with one or more previous employers)

Minimum Qualifications:

• High school diploma or equivalent; college degree or some college preferred
• At least one year in a call center setting with customer service or retention experience preferred
• Strong interpersonal, verbal/written communication and listing abilities required
• Must have effective organizational and time-management skills
• Basic computer knowledge and ability to learn in-house computer programs essential

Pay Range:

$14.00-$17.68 Hourly

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Specialist job info - Good Sam Enterprises, LLC Englewood, CO above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Specialist job info - Good Sam Enterprises, LLC Englewood, CO in 2025-03-15 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.