Circulation Assistant II

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Enoch Pratt Free Library with the position of Circulation Assistant II which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Circulation Assistant II below matches your qualifications.

The Pratt Library has an opening for a Circulation Assistant II to work in the Central Library Circulation Department. This role involves engaging with the public, supporting circulation processes, and ensuring a high-quality customer experience. The position also includes acting as a Passport Acceptance Agent. This position will be required to work on evenings and weekends, as well as additional branch assignments. This position reports to the Circulation Manager. Department: State Library Resource Center Location: 400 Cathedral Street Baltimore, MD 21201 Salary: $37,129 to 42,558 per year Job Type: On-site Full-Time, Benefits Included Summary of Duties:

• Customer Service: Greet library visitors, respond to questions, and provide information about agency procedures and operations.
• Circulation Support: Manage routine tasks such as customer registration, issuing library cards, processing library materials, updating customer records, monitoring email, and occasionally other administrative duties.
• General Administration: Organize office supplies, sort mail, and handle cash purchases.
• Passport Processing: Serve as a Passport Acceptance Agent, including processing applications, taking photos, collecting fees, and maintaining the office schedule.

Minimum Qualifications:

• Graduation from an accredited high school or possession of a GED certificate.
• One (1) year of experience in customer support and/or administrative support.
• One (1) year of experience with MS Office suite (Word and Excel) and Google Suite.
• Experience using a variety of technologies including Internet browsers, digital resources, mobile devices, and standard office software and email.
• Physical Requirements: Physical exertion such as standing; or recurring activities such as bending, crouching, reaching; pushing loaded book trucks; or recurring lifting of moderately heavy items such as boxes of books or journals.

Preferred Qualifications:

• Experience working in a library or education setting.
• Experience handling cash and cash payments.
• Experience working with vulnerable populations or communities.
• Experience using inventory control systems such as Sirsi Workflows, or other library management systems.
• Experience providing user instruction/teaching customers to use resources or products.

Required Knowledge, Skills and Abilities:

• Excellent communication and people skills and requires working with both the public and internal staff.
• Quick learners with a high aptitude for customer service and organizing.
• Self-motivated, patient, flexible, and team players.
• Ability to read small print.
• Aptitude for accuracy and the ability to follow instructions.
• Proficiency with computers, and technology. Knowledge of Microsoft Office Suite software programs and Google Applications at an intermediate level.
• Ability to deal courteously with other employees and the public, both in person and by telephone. Ability to locate and retrieve information from a variety of sources and to compile the information following general directions.
• Ability to read, interpret, and follow prescribed word processing operating instructions.
• Demonstrates a proactive attitude toward embracing new challenges and tasks across different branch locations.
• Strong problem-solving skills to address unique situations encountered in diverse branch settings.
• Maintains effective communication and collaboration with teams across all assigned branches.

Position of Trust: The work of this class has been declared a Position of Trust. A Criminal Background Investigation is required. Appointees must authorize the release of criminal conviction information from the Maryland State Police. Please Attach Your Resume.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Circulation Assistant II job info - Enoch Pratt Free Library Baltimore, MD above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Circulation Assistant II job info - Enoch Pratt Free Library Baltimore, MD in 2025-03-18 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.