Patient Relations Coordinator
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Mid-Cities Medical with the position of Patient Relations Coordinator which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Patient Relations Coordinator below matches your qualifications.
Mid-Cities Medical is a Service-Disabled Veteran-Owned Small Business specializing in servicing in-home medical needs for Veterans. Every effort is made to deliver World-Class Service in delivering government-approved lines of Ventilators, Portable and Stationary Oxygen Concentrator and Supplies to Veterans and their Caregivers throughout Texas, Arizona, and Southern California.
Mid-Cities is looking for a self-motivated, energetic, detail oriented and caring individual who will perform oxygen equipment deliveries, provide equipment services, and ensure patients have a solid understanding of equipment operating instructions. The successful candidate will also ensure that patients are comfortable with the safe and effective use of their medical equipment.
Do you have a military service record that you would like to share? If so, please include Branch of Service, Discharge Date, and Discharge Rank.
Patient Relations Coordinator Job Summary:
We are seeking an individual who can meet the fast-paced demands of a Patient Relations Coordinator. The ideal candidate will be able to deliver World-Class Service while showing compassion to our veterans. This individual must value honor and respect for our veterans.
Essential Duties and Responsibilities:
- Process high call volume - inbound and outbound calls to and from patients, family members, or medical providers.
- Processing order entries, up to 100 per day.
- Coordinate with various branches for remote printing and must be flexible between duties.
- Troubleshoot equipment as needed for repair or decide if damaged beyond repair.
- Educate patients/caregivers about oxygen, equipment, or hospital requirements/policies.
- Document patient records accordingly (e.g. missed appointments, prescription changes, perform patient audits, research patient files, or personal information changes to maintain file integrity.
- Resolve issues with the Veterans Affairs (VA) office.
- Run and process daily route reports.
- Cross-trained to function in multiple departments as needed
Shift:
- 10a - 7p (On site)
Education and Skills:
- High School Diploma or higher education
- Brightree and Apachetta highly preferred or other windows based EMR software
- Ideal candidates will have 2-3 years of experience in patient file creation and order production
- Medical Chat Software experience
- Advanced data entry skills including: 10-Key, Typing 35 WPM
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)
- High Call Volume experience
- Multitasking is essential, you must be able to communicate effectively while document processes.
- Effectively uses time management skills.
Benefits
- Hours M-F 10a -7 pm. Weekends may be needed in an emergency.
- Simple IRA Plan
- Medical, Dental, and Vision
- Life Insurance and Disability
- Paid Holidays
- Paid Time Off
- Discretionary Employee Bonus
- Must be legally able to work in the United States.
- Must be able to understand and speak English fluently. Spanish is a plus.
- Must be able to work 10a - 7pm Shift
- 2-3 years' experience in a medical office, call center, DME, or hospital required
- Ability to process written and oral communication from various sources.
- Must be able to work on the weekends in emergency situations only.
Military Retirees/Veterans and/or their Family members encouraged to apply!
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Patient Relations Coordinator job info - Mid-Cities Medical Grand Prairie, TX above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Patient Relations Coordinator job info - Mid-Cities Medical Grand Prairie, TX in 2025-03-20 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.
Submit Application