Lead Patient Care Specialist

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the St. Luke's Health System with the position of Lead Patient Care Specialist which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Lead Patient Care Specialist below matches your qualifications.

Overview:

At St. Luke's, we pride ourselves on fostering a workplace culture that values diversity, promotes collaboration, and prioritizes employee well-being. Our commitment to excellence in patient care extends to creating an environment where our team can thrive both personally and professionally. With opportunities for growth, competitive benefits, and a supportive community of colleagues, St. Luke's is truly a great place to work.

What You Can Expect: The Lead Patient Care Specialist is responsible for providing support in the Revenue Cycle function area. Will answer incoming calls from clients, answer inquiries and questions, handle complaints, troubleshoot problems, collect patient balances and provide information.

• Under limited supervision, performs professional level support. Uses established procedures to perform assigned tasks.
• Collects patient balances and handles financial assistance documents that are highly complex in nature.
• Obtains client information by answering telephone calls; interviewing clients; verifying information.
• May assume lead responsibilities others within assigned functional area.
• Performs advanced and/or complex duties requiring independent decisions and extensive, diversified professional experience and knowledge. Clearly document concise and factual account issues with recommended solution.
• Recommend updates to Training Manual as needed. Tracks data in predesigned tracking tools.
• Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures.
• Acts as subject matter expert regarding patient billing requiring expert knowledge of insurance rules, payer contracts and explanation of benefits.
• Subject matter expert to staff in continuing education in use of system applications. May assist in new hire orientation.
• Performs other duties and responsibilities as assigned.

Qualifications:

• Education: High School Diploma or equivalent.
• Experience: 4 year's experience.

What's in it for you: At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Virgin Pulse Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals. St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

• Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Lead Patient Care Specialist job info - St. Luke's Health System Boise, ID above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Lead Patient Care Specialist job info - St. Luke's Health System Boise, ID in 2025-04-08 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.