Customer Service Representative

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the WWEX Group with the position of Customer Service Representative which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Representative below matches your qualifications.

PURPOSE The Customer Service Representative maintains agent boards by making sure all shipments are dispatched and ensure all pickups from the previous day were picked up and finalized. This role also answers any questions and/or handle issues for shipments in distress. ESSENTIAL DUTIES & RESPONSIBILITIES

• Dispatch all shipments booked in the system on the specific day pickup is needed.
• Assist agents or customer with questions or any issues regarding the status of LTL shipments.
• Call the carriers to confirm load information to finalize the shipment in Command Center
• Advise agents via email on authorization for accessorial or additional services required from the carrier.
• Be available for any questions that the customer may have in the agent's absence during normal business hours.
• Answer calls as they come in and either assist or properly direct the person to the correct department.
• Collect proofs of delivery (PODs) for specific customer invoices if needed.
• Other duties as assigned.

REQUIRED KNOWLEDGE/SKILLS/ABILITIES

• Combination of education and years of experience will be considered in lieu of degree.
• Ability to work well with others.
• Excellent written and verbal communication skills.
• Experience working in a deadline driven/fast paced environment preferred.
• Ability to multi-task
• The ability to use a phone, computer, printer, and copier is required.
• The ability to use the internet and various web browser software is required.

QUALIFICATIONS:

• High School diploma or GED required.
• Associate's or bachelor's degree preferred.
• Proficiency in the Microsoft Office platform required.
• 1-2 years of experience in logistics or transportation industry and/or customer service background

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Representative job info - WWEX Group Tempe, AZ above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Representative job info - WWEX Group Tempe, AZ in 2025-04-08 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.