Work Management Specialist I OR Work Management Specialist II

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Duke Energy with the position of Work Management Specialist I OR Work Management Specialist II which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Work Management Specialist I OR Work Management Specialist II below matches your qualifications.

More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us - help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits. Depending upon the desired qualifications of the successful applicant, the hiring manager may elect to fill this position at a higher level within the job hierarchy. Job Summary This position is the learner level of the Work Management Specialist classification hierarchy. This position is responsible for providing work management support for Distribution, Customer Experience & Services, while working within the parameters of established processes and standards. This position will provide administrative support to multiple managers and serves in a non-exempt capacity. This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service. Responsibilities Provides quality customer service and support to Delivery Operations

• Achieves acceptable level of availability during normal work schedule and emergency storm restoration after hours and weekends
• Takes ownership of customer issues and problems until resolved, requesting assistance as needed.
• Facilitates communication between internal and external customers
• Reports job status details to operation center personnel and others as requested
• Builds knowledge and skills through training of construction standards, compatible units, construction prints, etc. used in Delivery Operations
• Ensures work is scheduled and executed timely
• Monitors various reports to ensure process adherence to achieve customer-related goals
• Research, root cause analysis and ownership of resolution of customer issues
• Provides feedback to supervision for coaching opportunities
• Collaborates with other work groups to ensure desired customer experience
• Professional and courteous in all contacts
• Uses software applications to prepare correspondence, reports, & presentations

Cost Management

• Creates appropriate work order to complete follow-up work
• Assists in reconciling work order materials, labor, and equipment to represent actual field construction
• Assists in resolving errors and prepares for close-out of construction work orders in work management system
• Develops skill set to report units of property to asset accounting accurately
• Responsible for bargaining unit payroll
• Ensures timesheet is accurately recorded in time management system in accordance with payroll guidelines
• Provides reports to Operations Leadership regarding bargaining unit employees

Reliability

• Prepares for and provides emergency restoration support as needed
• Supports the Delivery Operations reliability programs or processes using appropriate work management applications

EE Engagement/Safety

• Supports Human Performance safety culture through active participation in safety meetings
• Follows ergonomics and office safety guidelines
• Supports corporate initiatives
• Demonstrates a commitment to continuous learning and development

Required/Basic Qualifications Note: Dependent on relative experience, the level to which a candidate is aligned is outlined below. Work Management Specialist I

• High school diploma/GED

Work Management Specialist II

• High school diploma/GED AND one (1) year minimum required related work experience

Desired Qualifications

• Able to provide Operations Center Administrative support and data entry
• Ability to multi-task & prioritize work effectively
• Ability to manage multiple competing priorities
• Knowledge of SAP software applications
• Knowledge of MAXIMO software applications
• Utility experience
• Payroll experience
• Detail oriented
• Demonstrates excellent customer service skills
• Ability to provide backup support for multiple work functions
• Possesses effective written and verbal communication and interpersonal skills
• Collaborates effectively in a team environment & works independently in resolving problems
• Exhibits flexibility and dependability during normal work schedule and emergency storm restoration
• Supports changing work environments, processes, and policies
• Proficient in Microsoft Office software
• Knowledge of local ordinances, permits, and inspections
• Knowledgeable of delivery operations processes and work management and related computer applications
• Ability to provide extended in-person emergency response support during storm restoration efforts

Working Conditions

• Hybrid mobility classification - work will be performed from both remote and onsite locations after the onboarding period of 90 days. However, hybrid employees should live within a reasonable commute to a Duke Energy facility.
• 3-days in office; flexible

Travel Requirements 5-15% Relocation Assistance Provided (as applicable) No Represented/Union Position No Visa Sponsored Position No Posting Expiration Date Thursday, April 17, 2025 All job postings expire at 12:01 AM on the posting expiration date. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy Do Not Sell My Personal Information (CA) Terms of Use Accessibility

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Work Management Specialist I OR Work Management Specialist II job info - Duke Energy Lake Wales, FL above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Work Management Specialist I OR Work Management Specialist II job info - Duke Energy Lake Wales, FL in 2025-04-10 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.