Executive Secretary
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NYC Health + Hospitals/Gouverneur is a 295-bed Skilled Nursing Facility (SNF) with a 5-Star CMS Quality Rating located in Manhattan's Lower East Side neighborhood. Gouverneur offers enhanced, cutting edge healthcare services in a state-of-the-art space. It provides 24-hour care for individuals in need of sub-acute care, long-term care or hospice care which include services like physical therapy, occupational therapy, speech and vocational rehabilitation. Gouverneur is an academic affiliate of NYU School of Medicine and Rusk Institute of Rehabilitation Medicine.
From more than 600 Nursing Homes, Gouverneur ranks #7 in Newsweek's Best Nursing Homes in New York2024; and also received high-performance ratings for Long-term Care and Short-term Rehabilitation from U.S. News & World Report's Best Nursing Homes in America 2024.
At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.
Job DescriptionPURPOSE OF POSITION Providing administrative support by performing a variety of organizational and secretarial functions in the Ambulatory Care Administration, embodying the ICARE methodology (Integrity, Compassion, Accessibility, Respectability and Excellence} to provide excellent patient care and staff relations.
AREAS OF RESPONSIBILITIES Provide support to the Regional Medical Director, Administrative Director and when needed Nursing Director; as well as to the Community Advisory Board as their Liaison and serve as coordinator for employee engagement activities for Gotham Health, Gouverneur and Post-Acute Care.
SUMMARY OF DUTIES AND RESPONSIBILITIES
1. Departmental- Manage Medical and Administrative Directors' calendar on a daily basis or as requested, and leadership as needed.
- Office Management (Phone calls, mailing, inventory, etc.)
- Submission of Purchase Orders (with new or existing vendors}.
- Scheduling, planning and coordinating all types of meetings, events and employee engagement activities throughout the year for Gotham Health, Gouverneur and Post-Acute Care. (Room Set-up, Record keeping of attendees, Minutes, WebEx Set Up, IT, Catering, Reminders, Etc.)
- Support on the distribution and keeping of clinical and administrative manuals of policies and procedures, Infection Control and Central Sterile.
- Act as liaison for department to staff and other facility departments.
- Serve as the Patient Connections Campaign Liaison for Downtown Manhattan.
- Give support facility wide as Superuser PeopleSoft Supply Chain.
- Collection of Press Ganey data.
- Manage the facility's conference rooms and auditorium calendar.
- Coordinate Inclusion, Diversity, Equity and Accessibility activities, including designing and disseminating information to all employees.
- Serve as patient relations point person during the absence of the Director of Patient Relation.
- Complete other tasks as assigned by leadership.
- Provider administrative support to the CAB so that it operates as effectively and efficiently as possible, and implement corrective actions when policies are not being adhered to.
- Maintain good understanding of the CAB bylaws and other policies pertinent to the CAB operations and recognize instances when guidelines are not being followed.
- Address CAB issues as they arise, including the development and implementation of a corrective action plan.
- Arrange and attend all monthly Community Advisory Board (CAB) meetings, including scheduling conference room
- Assist the CAB in organizing and preparing the Annual Public Meeting, the Annual Legislative Meeting, and the Annual Legislative Albany Trip .
1. a. High School Diploma or equivalent, and four years of clerical experience including two years as a stenographic secretary; or, b. A Baccalaureate Degree from an accredited college or university and one year of experience as a stenographic secretary; or, c. An Associate Degree with specialization in Secretarial Science and three years of clerical experience, one year of which shall have been as a stenographic secretary. 2. The ability to take dictation accurately, rapidly and to transcribe. Ability to exercise discretion and diplomacy in all internal and external contact relationships and to exercise initiative in the preparation of routine correspondence, in handling administrative details and to maintain confidentiality of all executive and Corporate matters. 3. High level verbal, written and secretarial skills and knowledge required; or, 4. A satisfactory combination of education, training and experience.
Department PreferencesQUALIFICATIONS FOR THE JOB: Strong communication skills and Team Player.
EQUIPMENT/MACHINES OPERATED: Phone, Multifunction Printer, Desktop & Laptop Computer.
COMPUTER PROGRAM /SOFTWARE OPERATED
Microsoft Office Suite: Word, PowerPoint, Excel and Outlook; Adobe Acrobat Suite, WebEx, Electronical medical Records.
YEARS OF EXPERIENCE:
At least 3 years of experience in a clinical setting, or equivalent.
How To ApplyIf you wish to apply for this position, please apply online by clicking the "Apply for Job" button NYC Health and Hospitals offers a competitive benefits package that includes:
- Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
- Retirement Savings and Pension Plans
- Loan Forgiveness Programs for eligible employees
- Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
- College tuition discounts and professional development opportunities
- Multiple employee discounts programs
VCB #: GGM-03282025-34795
How to Submit an Application:
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