Product Operations Manager
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Responsible for helping to shape the current and future state of USIS Product Management through ownership of process, tools and reporting. You will provide documentation and training on existing ways of working and become the SME on USIS Product Management reporting and communication.
What you'll doIn partnership with Product Leadership, develop and drive the implementation of standard processes and procedures across Product to ensure efficiency, consistency and clarity across the team
Analyze key reports to identify anomalies and variances and research the reasons behind the results. Communicate with / report out to internal stakeholders including product managers and leadership to aid in decision making.
Create high level documentation and product user guides for systems used by Product Managers to ensure Product understands the importance of said system along with a consistent approach in how data is input and updated with a goal of accurate and consistent reporting
Partner with product managers and finance on revenue and expense reporting to ensure accuracy of report and timeliness of forecasts
In partnership with Product Leadership, develop standard approach to creating and updating product roadmaps and roll-out to existing and new team members
As needed, drive meeting material standardization for key meetings across Product
Continuously seek to improve processes and reporting across the product organization and drive positive change.
Lead communication efforts within Product Management
5-7 years of experience in operations function or project management experience
Intermediate analytical thinking with experience defining technical and data driven processes, tools and standards
Ability to manage and prioritize multiple tasks and projects and assist others' in establishing appropriate priorities
Excellent communication and interpersonal skills with the ability to influence and build strong relationships across functions
Consistent with Equifax's 3/2+2 flexible work framework, a willingness to work Tuesday, Wednesday, Thursday in Equifax's Atlanta or Alpharetta office
Analytical/technical-oriented mindset that can understand both technical and business impacts of data and related decisions
PMP certification
Experience using Aha
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