Consumer Banking Relationship Specialist (Relationship Banker)

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Bank OZK with the position of Consumer Banking Relationship Specialist (Relationship Banker) which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Consumer Banking Relationship Specialist (Relationship Banker) below matches your qualifications.

Job Purpose & Scope

Responsible for utilizing knowledge of banking products and services to build professional relationships with customers and engaging in meaningful conversations regarding their financial needs and goals. Promote a positive, helpful, and friendly team environment and provide exceptional customer service at all times

Essential Job Functions

+ Cultivate professional relationships with customers, utilizing assessment tools and engaging customers in meaningful conversations to uncover needs, make appropriate recommendations, and submit referrals to banking center team members or line of business partners.

+ Utilize assessment tools to maintain detailed notes regarding customer conversations and interactions.

+ Open and service deposit accounts.

+ Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud.

+ Actively participate in morning huddles, calling efforts, business development, and constructive coaching conversations with leadership.

+ Demonstrate empathy and proactively resolve client concerns in a timely, professional, and positive manner, escalating issues to next level of authority, as needed.

+ Collaborate effectively with line of business partners to foster teamwork, exceptional customer service, and continuous learning.

+ Actively promote teamwork, leading by example and taking initiative to assist others.

+ Provide backup and assistance to other retail banking roles and locations, as necessary.

+ Model and champion the Banks standards for exceptional customer service.

+ Enthusiastically support the banks values and mission.

+ Display a high degree of integrity, trustworthiness, and professionalism at all times.

+ Complete all essential training timely.

+ Display enthusiasm for continuous learning, accepting and applying constructive feedback from more experienced team members.

+ Maintain consistently good punctuality and attendance to work.

+ Adhere to all Bank policies, procedures, and guidelines.

Knowledge, Skills & Abilities

+ Knowledge of bank products and services (e.g., online banking, mobile banking applications, banking cards)

+ Knowledge of bank policies and procedures

+ Critical thinking and communication skills

+ Ability to provide excellent customer service and demonstrate a helpful, friendly, approachable, enthusiastic, and professional disposition

+ Ability to demonstrate confidence and act as a trusted advisor

+ Ability to communicate effectively both verbally and in writing

+ Ability to demonstrate team player approach, capable of thriving in a continually changing environment

+ Ability to demonstrate critical thinking skills and accurate and efficient productivity, including attention to detail

+ Ability to work without close supervision

+ Ability to maintain confidentiality

+ Ability to follow policy and procedure including safety and security procedures

+ Ability to travel to other work locations (e.g., training, staffing shortages), as needed

+ Skill in using computer and Microsoft Office applications necessary to perform essential job functions

Basic Qualifications

+ High school diploma or equivalent required; bachelors degree preferred

+ 1+ year experience interacting with people and displaying excellent service skills, demonstrated through work, military and/or education, required

+ Basic knowledge of personal finance and household budgeting required

+ Knowledge of, experience with, and ability to explain bank products, online banking, mobile banking applications, banking cards, etc. preferred

+ Experience in retail customer service and/or sales preferred

+ NMLS preferred (required for lending activities)

Job Expectations

Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Consumer Banking Relationship Specialist (Relationship Banker) job info - Bank OZK Tampa, FL above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Consumer Banking Relationship Specialist (Relationship Banker) job info - Bank OZK Tampa, FL in 2025-05-15 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.