Customer Service Representative
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Join our dynamic team at Foundever in Montgomery, AL where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 201 Technacenter Dr, Montgomery, AL 36117. Please note that candidates must reside within commuting distance to our office.
About FoundeverFoundever® is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology, and expertise are designed to support the operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job OverviewAs a Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us- Competitive Pay: Starting at $17/hour, with paid training at $15/hour.
- Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
- Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
- Growth Opportunities: Clear pathways for career advancement within the company.
- Competitive Compensation $17/H
- !00% paid professional training at $15/H
- Flexible Remote Work: Enjoy the flexibility of a remote work environment, with weekend shifts as needed.
- Comprehensive Benefits: Including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth.
- Growth Opportunities: Clear pathways for career advancement within the company.
- Location: Must reside in Montgomery, AL, or within commuting distance
- Age Requirement: Must be at least 18 years old
- Education: High school diploma or GED equivalent is required
- Experience: Preferred 6 months to 1 year of relevant work experience
- Availability: Must have flexible availability during operating hours
- Customer Service Skills: A professional attitude and aptitude for customer service are essential
- Tech-Savvy: Proficient in navigating system tools to search for information and answers
- Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
- Reliability: Dependable and responsible, with a strong commitment to your role
- Critical Thinking: Capable of assessing situations and developing empathetic solutions
- Service Orientation: A personal drive to serve others with compassion and professionalism
- Organizational Skills: Strong organizational abilities to manage tasks effectively
- Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?Visit us at www.foundever.com and connect with us on Facebook, LinkedIn, and Twitter.
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Representative job info - Foundever Montgomery, AL above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Representative job info - Foundever Montgomery, AL in 2025-05-28 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.
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