Operations Associate I (Stoughton)
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If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Operations Associate I (Stoughton) below matches your qualifications.
he Operations Associate maintains primary responsibility for all operational elements of a small to mid-sized office. Operational responsibilities include, but are not limited to, cash vault and ATM management, managing negotiable instruments, adhering to compliance and security requirements, routine cash drawer audits, executing on quality control processes around new account opening, and other such branch activities. Fully skilled in both sales and transactional capacities, incumbents also directly service retail branch customers as needed. R
esponsibilities: M
aintains primary responsibility for all operational elements of a small to mid-sized banking office by: M
- anaging the branch cash vault to within prescribed limits and serving as the vault custodian. Must master the use of the bank’s cash forecasting system. S
- erving as the branch’s ATM custodian; ensures it remains stocked, functional, and is balanced daily. A
- uditing all negotiable instruments, cash drawers, foreign currency (if applicable) and related logs to ensure adherence to defined policies and procedures. R
- esponsible for all operational components in the branch such as balancing and researching cash errors, filing necessary BSA forms, compliance and security elements S
- tays abreast of all compliance and security requirements and implements processes within the branch to ensure regular adherence. R
- outinely reviews new account opening documentation, to include some that is more complex (i.e. corporate resolutions, business customer profiles, businesses designated as high-risk, etc.) to ensure adherence to bank policies and procedures I
ncumbents in this position are skilled in both sales and transactional capacities and personally service all customers by: O
- pening deposit accounts and taking loan applications for various lending units C
- losing consumer loans M
- aking referrals to other bank business lines and third-party partners H
- andling routine account maintenance and other servicing issues P
- rocessing monetary transactions such as cashing checks, making deposits, selling monetary instruments, buying/selling foreign currency, processing credit card cash advances M
aintaining safe deposit records properly to include contracts, access slips and assisting customers with access to safe deposit boxes (if applicable). P
roblem Solving and Decision Making: B
alancing policy and procedure with appropriate judgement, makes decisions that are mutually beneficial to the bank and the customer. If written policy is unclear or there is any uncertainty, the Operations Associate should seek guidance from his/her Assistant Branch Manager, Branch Manager, Regional Manager, or if necessary, Retail Administration Q
ualifications: I
- ncumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate. E
- nthusiastic individuals with strong interpersonal skills and a desire to be in the ‘customer service’ business are ideal candidates for this role. Basic business acumen and professionalism are also required. Strong written and verbal communication skills are critical, as are the ability to build relationships and strong alliances across the organization and to quickly learn all there is to know about the products and services offered by the bank. W
orking Conditions: A
- bility to stand and remain standing for up to five hours at a time without a break. M
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Operations Associate I (Stoughton) job info - Eastern Bank Stoughton, MA above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Operations Associate I (Stoughton) job info - Eastern Bank Stoughton, MA in 2025-05-30 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.
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