Business Support Specialist II
Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the First Citizens Bank with the position of Business Support Specialist II which was opened this.
If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Business Support Specialist II below matches your qualifications.
This position supports Bank products or services within a business unit, in the execution of advanced operating activities. Works directly with individuals to address issues and respond to inquiries. Identifies discrepancies in accounts or data, coordinating with other parties to implement process enhancements. Facilitates workflow and ensures client satisfaction through the handling, processing, and servicing of requests. May occasionally guide less experienced specialists.
Responsibilities- Account Servicing - Manages accounts, portfolios, or packages specific to line of business, including creation and termination. Performs data entry, processing, and documentation. Ensures accuracy and compliance with all rules and regulations.
- Operations - Performs various operational tasks that occur during customer, vendor, and/or associate inquiries.
- Service & Support - Develops relationships with customers, associates, or vendors to achieve business goals and streamline service experience. Determines target needs and provides resolution. May handle escalated and complex support issues.
- Business Proficiency - Provides knowledge in area of work. Assists in troubleshooting for both internal and external parties. May assist in promotion and distribution of Bank products or services.
Bachelor's Degree and 0 years of experience in Support, or Operations, or Customer Service
-OR-
High School Diploma or GED and 4 years of experience in Support, or Operations, or Customer Service
Additional Requirements:
Working knowledge of Microsoft Office
Advanced written and verbal communication skills
Advanced attention to detail
Advanced Customer Service experience
Preferred Qualifications:
Experience with PeopleSoft, Commercial Advantage, CIS (Customer Information System), and/or BOSS
Banking industry experience
Equipment Finance industry experience
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
How to Submit an Application:
After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Business Support Specialist II job info - First Citizens Bank Raleigh, NC above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Business Support Specialist II job info - First Citizens Bank Raleigh, NC in 2025-06-03 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.
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