Business Analyst Enterprise Automation

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the MassMutual with the position of Business Analyst Enterprise Automation which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Business Analyst Enterprise Automation below matches your qualifications.

Business Analyst, Enterprise Automation, Enterprise Technology & Experience

Full-Time Hybrid, Springfield or Boston

The Opportunity

Enterprise Automation Business Analyst will work closely with business teams to review their processes end-to-end, identify opportunities for building automation using RPA (Robotics Process Automation) software, and suggest process improvements to make automation viable. Additionally, the Business Analyst will lead the RPA team in feasibility analysis, prepare detailed process analysis and automation requirement documentation, and work directly with developers and testers to solution new automation implementations. The Business Analyst will maintain an ongoing relationship with business partners and technology partners.

The Team

Enterprise Automation is revolutionizing MassMutual Business Operations by empowering employees and partners with automation capabilities to drive process efficiency, elevate productivity, deliver exceptional customer experience, and accelerate digital transformation. Enterprise Automation team builds software automation solutions utilizing Robotic Process Automation (RPA) technology, across all Lines of Business at MassMutual. Enterprise Automation team consists of developers, business analysts and testers focused on delivering software automations through waterfall and agile methodologies. To broaden its impact, the team has expanded its focus to deliver business driven AI capabilities, that combine internal/external data, Intelligent Document Processing to produce tangible value for the broader organization. This includes working with artificial intelligence/machine learning, computer vision, NLP, OCR/IDP, Agentic AI and algorithmic based actions.

The Impact:

The ideal candidate will have a strong background in process analysis and improvement for application or RPA design, as well as excellent communication skills. A successful candidate will be collaborative, highly analytical and detailed, passionate for process automation and problem-solving, and an excellent communicator.

The Minimum Qualifications

• Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field
• Proven experience in process analysis, process improvement, and RPA implementation
• 5+ years of related experience in Business Analysis, preferably within the technology or financial services industry
• 2+ years of experience in process analysis / continuous improvement, preferably within financial services industry

The Ideal Qualifications

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Effective relationship building skills
• Ability to work independently and collaboratively in a fast-paced environment
• Comfortable with ambiguity and unexpected challenges in an environment in its' early stages of continuous improvement
• Affinity for a high-performance, project-oriented work environment; ability to pivot to critical path tasks as necessary
• Experience with RPA tools like UiPath, Automation Anywhere, or Blue Prism is highly desirable
• Proficiency in process documentation tools such as Visio, Lucidchart, or similar
• Proficiency in Microsoft Office suite (PowerPoint, Excel, Word)
• Experience with Intelligent Document processing, OCR/IDP, NLP, Agentic AI or other Artificial Intelligence automation capabilities is highly desirable
• Team oriented individual and self-starter who excels at learning new processes and business functions
• Enthusiasm to work with a global team

#LI-SC1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

EEO Statement (Opens in new window)

MassMutual will accept applications on an ongoing basis until such time as a candidate has been offered employment. The job description includes the main duties of this position, which may evolve over time. You may be required to perform other duties not listed.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.

Salary Range: $90,500.00-$118,700.00

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Business Analyst Enterprise Automation job info - MassMutual Boston, MA above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Business Analyst Enterprise Automation job info - MassMutual Boston, MA in 2025-06-05 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.