Customer Service Agent - Alamo Kona Airport

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Enterprise Holdings with the position of Customer Service Agent - Alamo Kona Airport which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Agent - Alamo Kona Airport below matches your qualifications.

Overview

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Enterprise Mobility has an excellent opportunity for a Full Time Customer Service Agent. This position pays $18.61 / hour and is located at the Kona Airport (KOA) Alamo Rent A Car location - 96740. 

The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in our Kona market. 

This role is available as regular full time which include the following benefits: 

• Time Away from Work (paid time off) 

• Employee discount 

• Retirement savings plan including 401k with match and profit sharing 

• Health Insurance 

• Life Insurance 

• Dental Insurance 

• Vision Insurance 

• Training and development 

As you are considering a position with Enterprise Mobility, we invite you to learn more about our business. Today - and every day - the safety and wellbeing of employees, customers, and the communities we serve is our top priority. 

Responsibilities

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• Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction. 

• Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both. 

• Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return. 

• Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information. 

• Answer telephone in a friendly, helpful and prompt manner. 

• Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty. 

• Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service. 

• Assist customers within the queue to minimize any wait time and provide the most efficient service possible. 

Equal Opportunity Employer/Disability/Veterans 

Qualifications

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• Must be at least 18 years old 

• Must have a valid driver's license with no more than 3 moving violations and/or at-fault accidents on driving record in the past 3 years 

• No drug or alcohol related convictions on driving record in the past 5 years 

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future 

• Apart from religious observation, must be able to work full time 40 hours per week between 2:30pm-11pm, including weekends and holidays

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Agent - Alamo Kona Airport job info - Enterprise Holdings Hawaii above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Agent - Alamo Kona Airport job info - Enterprise Holdings Hawaii in 2025-06-15 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.