Manager, Demand Planning

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POSITION OVERVIEW:

The Manager, Supply Chain Planning will be responsible for global asset management and optimization, including the planning and forecasting for all internal repairs. This position will be responsible for and manage planning and analysis of greater than $1 Billion (annual) of inventory, several thousand mobile handsets and corresponding skus, both domestic and international supply chain issues, and all of Asurion's direct fulfill clients. The Manager is responsible for minimizing Core work in process and equipment costs while maintaining aggressive service level targets. The Manager will plan and determine the flow of salvage product both internally and externally and will work cross-functionally with the global procurement team to develop build and buy plans for all refurbished products.

The Manager will assist in the short and long-term strategic direction for all aspects of supply chain planning and for developing and leading planning/procurement-related analysis, including plans to drive profitability through increased production of remanufactured equipment. The Manager will be responsible for creating and promoting synergy among all operational groups of the global supply chain, and primarily does this by influencing the SCM senior staff, to ensure departmental results are delivered in accordance with the Supply Chain Planning strategic plan and Company Core Values. 

ESSENTIAL JOB SKILLS/DUTIES:

Devise short and long range plans and develop, maintain and improve upon best in class performance in forecasting, inventory levels, service levels, and E&O expense for entire supply chain

Assist in the development, implementation, and management of strategic tactical demand planning processes and systems for an annual inventory spend in excess of over $1 billion and several thousand SKU's across multiple sites, domestic and international

Lead and manage the Planning and Analysis team providing strategic metrics and goals, performance feedback and coaching to help the team meet their requirements

Lead and influence in a highly matrixed environment and have significant interaction with functional teams such as Procurement, Client Services, Risk Management, Finance, Legal, Operations and 3rd party suppliers at all levels

Devise Supply Chain Planning strategy and collaborate with Procurement and Finance to develop plans, both long-term and short-term, and reporting, to optimize equipment costs while maintaining customer experience (like-for-like, fill rate, etc.)

Build and maintain communication channels among all operational groups within the supply chain through information sharing, thought leadership, and tactical and strategic planning

Deliver analysis and data on supply chain performance (for planning and procurement - inventory levels, equipment costs, etc.)

Drive actions to increase profitability through managing all aspects of the phone lifecycle

Adheres to internal standards, policies and procedures

Performs other duties as assigned

SKILLS:

Soft/Leadership skills:

Active listener; strong communication - verbal and non-verbal. Ability to influence

Effective problem solver; works through ambiguity; provides options; executes well

Manages time; self-directed; provides guidance to more junior team members

Manages relationships with key stakeholders and ensures effective teamwork across team

Solid business acumen; anticipates obstacles and supports team's success

Leads change for team members and team's work

Team leader and supports team to ensure success. Develops trust-based relationships.

Proactively seek as well as provides coaching and feedback to team and peers

Engage, inspires team members. Effective at determining work to own and work to delegate. Drives for continuous improvement.

Accountable for performance of team, and ensuring a customer first mindset.

EDUCATION AND EXPERIENCE:

Required Education and Experience

6-10 years of relevant experience, preferably in Supply Chain management or global procurement

BS Supply Chain Management or other technical/mathematical field

Preferred Education and Experience

MBA with quantitative background or other Advanced Degree Preferred

NOTE: THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE. DUTIES, RESPONSIBILITIES, WORKING CONDITIONS, PHYSICAL DEMANDS, AND ACTIVITIES MY CHANGE OR NEW ONES MAY BE ASSIGNED AT ANY TIME WITH OR WITHOUT NOTICE.

ASURION PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT AND PROHIBITS DISCRIMINATION AND HARASSMENT OF ANY TYPE WITHOUT REGARD TO RACE, COLOR, RELIGION, AGE, SEX, NATIONAL ORIGIN, DISABILITY STATUS, GENETICS, PROTECTED VETERAN STATUS, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE OR LOCAL LAWS.

THIS POLICY APPLIES TO ALL TERMS AND CONDITIONS OF EMPLOYMENT, INCLUDING RECRUITING, HIRING, PLACEMENT, PROMOTION, TERMINATION, LAYOFF, RECALL, TRANSFER, LEAVES OF ABSENCE, COMPENSATION AND TRAINING.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Manager, Demand Planning job info - Asurion Smyrna, TN above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Manager, Demand Planning job info - Asurion Smyrna, TN in 2025-06-20 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.