Customer Service Agent - Flagstaff Airport - Full Time

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Enterprise Holdings with the position of Customer Service Agent - Flagstaff Airport - Full Time which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Customer Service Agent - Flagstaff Airport - Full Time below matches your qualifications.

Overview

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Enterprise Mobility (operating Enterprise, National, and Alamo Car Rental brands) is hiring immediately for a Full Time Customer Service Agent! The Customer Service Agent provides superior, friendly, and efficient customer service at time of rental and return using the company approved sales and service techniques. Facilitates rental process; verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. Pleasantly handles and resolves customer questions, comments, and complaints while working face-to-face in city/market locations. Performs all responsibilities with a focus on the wants and needs of our customers and in accordance with our Quality Standards.

The position is a Full Time position (40 hours per week) - Position pays $18.00/ hour

Apart from religious observation, must be available to work ONE of the following schedules:

• Sunday - Thursday 2:00pm - 10:30pm

Benefits: a regular weekly schedule, medical benefits, dental benefits, vision benefits 401k match, profit sharing, paid time off, car rental and car purchase discounts, and a fun and friendly place to work!

Job location: Flagstaff Airport Rental Car Center

Responsibilities

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• Make eye contact and greets all customers; identify and attend to customer by name, verify rental agreement and reservation, thank each customer at the conclusion of their transaction

• Answer customer questions and provide assistance based on each customer's needs and requests, by brand. In some locations, which offer both brands, this job responsibility requires keen understanding of the differences between products and services offered by both

• Ensure a pleasant, smooth and efficient handling of the rental for each customer by assisting in the exchange and return vehicle processes; review rental parameters with all customers to ensure a complete understanding of rates and service charges, verify return date and time on the rental agreement is accurate and reviews all charges at the time of vehicle return

• Prepare Rental Agreement Folder with all required information. Offer all customers assistance with directions, maps, local area information and appropriate service information

• Answer telephone in a friendly, helpful and prompt manner

• Work on behalf of the customer and the company to resolve issues in a fair and equitable manner to ensure continued customer loyalty

• Maintain appearance of rental counters and customer areas to present a neat, orderly and safe condition; ensure counter is stocked with appropriate supplies to provide smooth and effective counter service

• Assist customers within the queue to minimize any wait time and provide the most efficient service possible

Equal Opportunity Employer/Disability/Veterans

Qualifications

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• Must be at least 18 years of age
• Must have at least 1 year prior customer service experience
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related convictions (DWI/DUI) on driving record in the last 3 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• Must not have interviewed with Enterprise for a customer service position at the Flagstaff Airport in the last 12 months. 

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Customer Service Agent - Flagstaff Airport - Full Time job info - Enterprise Holdings Flagstaff, AZ above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Customer Service Agent - Flagstaff Airport - Full Time job info - Enterprise Holdings Flagstaff, AZ in 2025-06-25 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.