Partner Success Manager

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The Partner Success Manager will drive customer success outcomes enabled by Oracle cloud as implemented by Oracle Systems Integrator Partners. The Partner Success Manager [PSM] will collaborate with regional leaders in Oracle to investigate, analyze, supervise, lead, and provide quality control oversight of Oracle Systems Integrator Partner delivery to customers.

This is a post-sales role, guiding and improving the partner in their post-sale implementation of Oracle products. Software implementation experience IS required.  

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. 

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

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***************@oracle.com or by calling +1 888 404 2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. 

We are looking for a Partner Success Manager to join our Customer Success Services partner organization. We would love to have you join us! 

As the PSM for the India-based Systems Implementer (SI), you will develop and maintain a long-term partnership with them to ensure they can successfully implement Oracle products for shared customers. You will collaborate with regional leaders in Oracle to investigate, analyze, supervise, lead, and provide quality control oversight of Oracle Systems Integrator Partner delivery to customers. You will become familiar with partner go-to-market and service-delivery strategies that are across all of Oracle's cloud and tech offerings (cloud services, GBUs, business processes and enterprise infrastructure). While the job includes components of traditional PMO responsibilities, most of the work is a direct focus on building the quality of our partners' customer deliveries of Oracle products. 

Note: This is NOT a sales job. This is a post-sales role, guiding and improving the partner in their post-sale implementation of Oracle products. Software implementation experience IS required.  

Responsibilities

Experience in consulting services roles preferably in software/cloud services and delivery. Ideally, you are a leader, creator, builder, analyzer, optimizer - someone who instinctively analyzes strategy and software implementation standard methodologies to resolve how to make them better.

Engage in business development strategies and programs in support of Oracle's Customer Success Goals.

Conversant in Oracle technology and product strategies.

Ability to resolve strategy and tactical plans that deliver tangible results. Strong written, verbal, and interpersonal skills.

Preferred Skills and Experience:

• 7-10+ years of implementation/partner management experience in the technology industry, preferably software industry. Experience should include relationship management.
• BA/BS degree or equivalent, advanced degree ideal
• Software Implementation & strategy: Will identify and drive the right opportunities for Oracle to innovate, transform, and differentiate. Able to make difficult tradeoff decisions
• Excellent communication and cross-functional teamwork skills. Able to handle complicated meetings with internal and external senior executives
• Hands on - not just a leader/talker but also wants to roll up their sleeves to get the job done
• Technical proficiency and business sense
• Leadership skills
• Entrepreneurial spirit
• Creative problem solver able to craft compelling solutions with Oracle's partners
• A highly collaborative leader who can navigate different personalities, work well in teams, and construct win-win scenarios
• A strong focus on ownership and execution. An executive with the appropriate level of drive and “toughness” to effectively lead in a fast-paced environment, ensuring results and deadlines are achieved
• A strong balance of strategic and tactical skills, with a high level of intellectual, agility and capacity for original thought
• An enthusiastic, high-energy and motivating leader who is passionate and can encourage and galvanize an organization
• Focuses on actions and outcomes; driven to overachieve
• An outstanding communicator who can write, present, and effectively adjust messages to meet individual audiences and organizations. Notably, strong client oral communication skills (present proposals to clients in a compelling way)
• Previous experience and understanding of Systems Integrators preferred
• Travel 25%

#LI-DNI

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $50.48 to $95.91 per hour; from: $105,000 to $199,500 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 60/40 - 90/10.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:1. Medical, dental, and vision insurance, including expert medical opinion2. Short term disability and long term disability3. Life insurance and AD&D4. Supplemental life insurance (Employee/Spouse/Child)5. Health care and dependent care Flexible Spending Accounts6. Pre-tax commuter and parking benefits7. 401(k) Savings and Investment Plan with company match8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.9. 11 paid holidays10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.11. Paid parental leave12. Adoption assistance13. Employee Stock Purchase Plan14. Financial planning and group legal15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC5

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Partner Success Manager job info - Oracle Hong Kong United States above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Partner Success Manager job info - Oracle Hong Kong United States in 2025-06-27 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.