Solution Center Representative

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Salesforce with the position of Solution Center Representative which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Solution Center Representative below matches your qualifications.

Description

We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *The hours for this role are Tuesday through Saturday 9 AM - 6 PM *

Responsibilities:

• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.

• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.

• Assist with school registration processes and resolve equipment or software-related issues.

• Deliver Tier 1 IT support and guide users through system and site navigation.

• Identify opportunities for additional services or products that align with school needs.

• Collaborate with team members to resolve complex issues and ensure customer satisfaction.

• Maintain detailed records of interactions and tasks using a customer relationship management tool.

• Perform administrative tasks and support team projects as needed.

• Meet established service level, productivity, and quality goals.

• Recommend innovative solutions and emerging trends to improve processes.

Requirements

Requirements:

• High school diploma or equivalent.

• The hours for this role are Tuesday through Saturday 9 AM - 6 PM.

• Strong customer service skills and a commitment to a customer-centric approach.

• Exceptional attention to detail and effective verbal and written communication skills.

• Ability to work independently and utilize various resources to resolve inquiries.

• Proficiency in Microsoft Office and familiarity with CRM tools.

• Demonstrated ability to thrive in a collaborative, team-oriented environment.

• Accountability in meeting deadlines and achieving set targets.

• Willingness to travel occasionally and participate in development activities.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Solution Center Representative job info - Salesforce Indianapolis, IN above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Solution Center Representative job info - Salesforce Indianapolis, IN in 2025-09-17 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.