Field Service Technician - Rockford, IL

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the GLORY with the position of Field Service Technician - Rockford, IL which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Field Service Technician - Rockford, IL below matches your qualifications.

Field Service Technician - Rockford, IL

Department: Service - Field Service

Employment Type: Permanent - Full Time

Location: United States/Field based

Reporting To: District Service Manager

Compensation: $20.00 - $27.00 / hour

Description

GLORY OFFERS:

• 401k plan with company nonelective contribution and employer match
• Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement

PAY RANGE:

• $20 - $27 an hour
• Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

Main Responsibilities

• Ensure overall customer satisfaction
• Diagnose system problems and make repairs
• Keep customer apprised of progress during maintenance or a down system situation
• Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware / Software upgrades that may require technical assistance
• Any other job responsibilities as assigned within scope of position. The statements describe the general nature and level of work and are not an exhaustive list of all responsibilities, duties and skills required.
• Adhere to safety guidelines and policies, complete required Environmental Health & Safety training, timely reporting of any job site accidents

Skills, Knowledge & Expertise

REQUIRED EDUCATION AND QUALIFICATIONS

• Education Level: Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience
• Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred

• Qualifications: Excellent customer service and communication skill
• Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication
• Logical trouble shooting skills and capability to isolate problems at PCB or component level
• Ability to effectively work with electric schematics, logic diagrams, mechanical drawings
• AC/DC power distribution, and digital/analog circuitry
• Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred
• 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience
• Hold a Valid Driver’s License
• While some computer knowledge is required, this position is focused electro-mechanical repair. The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals.

• REQUIRED SKILLS AND COMPETENCIES
• A company van is provided, and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory
• Must be able to lift up to 50 pounds without assistance
• Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist
• Must be able to work at all our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc.
• Ability to work weekends and/or holidays on a rotational basis to accommodate business needs
• Must be available for an on-call rotation, typically once every 3 to 5 weeks including evenings and weekends, 24/7 might be necessary on rare occasions
• Must be able to drive to customer sites during working hours
• Occasional travel outside your assigned territory including air and overnight travel may be necessary
• Ability to accommodate limited accessibility at a job site
• Ability to work autonomously with minimal supervision

Pay Range and Benefits

Glory is proud to share that our benefit package ranks in the top 25% across the country!

Benefits:

• 401(k) Retirement Plan with Fidelity – 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution
• Health insurance – 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield
• Paid Parental Leave
• MDLive – 24/7 Virtual Doctor plus a Nurse Line
• Dental insurance
• Vision insurance
• FSA / Dependent Care
• Voluntary Life Insurance
• Basic Life insurance and AD&D – Company paid
• Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid
• Paid Vacation – prorated hours in first year; 80 vacation hours earning your first full year and vacation hours increase with years of service
• Paid Sick days based on City/State requirements
• Paid Holidays – 9 to 11 days based on start date
• Professional development assistance
• Education assistance
• Adoption Assistance
• Legal and ID Theft plans
• Annual Bonus opportunity
• Opportunities for internal promotions/career advancement
• Company Vehicle/Insurance – applies to certain positions

Disclaimer

The above statements describe the general nature and level of work performed by people assigned to this position and are not an exhaustive list of responsibilities, duties and skills required.

An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer

Glory Global Solutions, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, protected veteran status, or other status protected by law.

Third Party Agencies

Unsolicited resumes will not be accepted. Glory reserves the right to review resumes sent by agencies only under a formal written agreement.

Physical Demands and Work Environment

The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required include close vision, depth perception, and ability to adjust focus. The role requires sitting, using hands, reaching, and talking; standing, walking, kneeling, squatting, and twisting as part of the duties.

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How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Field Service Technician - Rockford, IL job info - GLORY Chicago above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Field Service Technician - Rockford, IL job info - GLORY Chicago in 2025-10-17 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.