District Support Specialist

Welcome to the Latest Job Vacancies Site 2025 and at this time we would like to inform you of the Latest Job Vacancies from the Rentokil Initial with the position of District Support Specialist which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information District Support Specialist below matches your qualifications.

Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!

For more information about our benefits, see below!

We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."

What do our District Support Specialists do?

The District Administrative Assistant's primary focus is to work closely with the District Manager and Customer Experience Manager to support general operations, perform required administrative duties, assist with account management, and function as a liaison for questions, information requests, concerns, or other inquiries from internal and external customers in order to provide the highest level customer experience possible.

The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions of this job.

General Operations: 60%

• Assist District Manager with account management.
• Client and/or regulatory notifications, as required.
• Prepare service quotes prepared by field technicians.
• Handle purchase requisition requests.
• Update Navision with any repair or maintenance items indicated by the serving technician.
• Request authorization for equipment repairs/returns to vendor as needed.
• Organize retrieval of incoming shipments and prepare items for outgoing shipment.
• Assist with customer reports using the proper SOLitude template.
• Process customer credit card payments.
• Maintain the filing system containing a hard copy of customer contracts/documents.

Customer Support: 20%

• Answer phone calls and assist customers with their requests and inquiries.
• Promptly respond to voicemail messages and emails.
• Respond to and direct customer requests for service.
• Respond to customer requests that come in when Service Notifications are sent

Client Data Management: 10%

• Research/Update customer account information (type of services, payment history, date of service, contact information, etc.) in Navision and SalesForce upon request.
• Enter Sales “Leads” for potential new clients and existing clients in SalesForce, as needed to support Customer Service.
• Create Sales Orders or Sales Quotes in Navision for customers phoning in orders, as needed to support Customer Service.

General Office: 10%

• Order/Purchase office supplies as needed.
• Periodically check the perimeter of the building and report any issues.
• Help to handle any alarm, phone, or computer issues.
• Update and maintain the internal customer and office directory

What do you need?

• A minimum High School Diploma or G.E.D.
• Bachelor's Degree preferred
• A minimum of 2 years related experience preferred
• Hands-on experience with ERP and/or CRM software - preferred
• Proficient with Excel and MS Office - preferred
• Excellent organizational and multitasking skills
• Team player with a high level of dedication
• Ability to work under strict deadlines
• Must pass pre-employment background screen
• Must possess a valid driver's license and pass motor vehicle record search

Base Pay Range: $20.41 - $30.61 / hour

Why Choose Us?

A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.

Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.

to read more about our Total Rewards Program which includes: 

Professional and Personal Growth

• Multiple avenues to grow your career 

• Training and development programs available

• Tuition Reimbursement benefits (for FT Colleagues)

Health and Wellness

• Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1

• Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more

Savings and Retirement

• 401(k) retirement plan with company-matching contributions

Work-Life Balance

• Vacation days & sick days

• Company-paid holidays & floating holidays

• A company mindset that prioritizes health, safety, and flexibility

We are looking for individuals who want to make a difference where our customers live and work.  Is that you? 

This company is a Drug Free workplace.

Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the District Support Specialist job info - Rentokil Initial Richmond, VA above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies District Support Specialist job info - Rentokil Initial Richmond, VA in 2025-07-30 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via form this bottom.